# Team Members — Sierra Nevada Holdings

> Generated from user-provided data. NEVER invent or hallucinate team members.

## User-Provided Team Members

| Full Name | Email | Role | Phone (optional) | Calendar Assignment |
|-----------|-------|------|------------------|---------------------|
| Jonathan Valencia | j.valencia@sierranevadaholdings.com | Admin | — | — (no calendar bookings) |
| Paola Andrea Mercado Gonzalez | paola@sierranevadaholdings.com | Agente de Ventas | — | Consulta de Inversión SNH (20 min) |

> All data provided by the user. No placeholder values remain.

## Calendar Configuration

| Calendar Name | Type | Duration | Availability | Assigned To | Booking Rules |
|---------------|------|----------|--------------|-------------|---------------|
| Consulta de Inversión SNH | Fixed (1 agent) | 20 min | — PENDIENTE — | Paola Andrea Mercado Gonzalez | 1 booking slot |

> Calendar availability not yet determined. Set in GHL once Paola's schedule is confirmed.

## Notification Settings

| Notification Type | Recipient | Channel | Timing |
|-------------------|-----------|---------|--------|
| New Booking | Paola | In-app + Email | Immediately |
| Reminder (to agent) | Paola | In-app | 24h before |
| Reminder (to contact) | Contact | WhatsApp | 1h before |
| Cancellation | Paola | In-app + Email | Immediately |
| Rescheduling | Paola | In-app | Immediately |
| No-show follow-up | Contact | WhatsApp | 30 min after |

## Integration Settings

| Integration | Status | Notes |
|-------------|--------|-------|
| Google Calendar | Pending | Not yet set up by client |
| WhatsApp Business | Pending | +1 607 523-3337 |
| Gmail / SMTP | Pending | Email sending via LeadConnector |
| Facebook / Instagram | Pending | @SierraNevadaHoldings / @sierranevada_holdings |
| LinkedIn | Pending | Not yet provided |
| TikTok | Pending | Not yet provided |
| Google Business Profile | Pending | Not yet provided |