Sierra Nevada Holdings — User & Calendar Config
Create these users and calendars in GHL Settings → Team & Calendars.
Team Members
| Name | Email | Role | Calendar Assignment |
|---|
| Jonathan Valencia |
j.valencia@sierranevadaholdings.com |
Admin |
— (no calendar bookings) |
| Paola Andrea Mercado Gonzalez |
paola@sierranevadaholdings.com |
Agente de Ventas |
Consulta de Inversión SNH (20 min) |
Calendar Configuration
| Calendar Name | Type | Duration | Availability | Assigned To | Booking Rules |
|---|
| Consulta de Inversión SNH |
Fixed (1 agent) |
20 min |
— PENDIENTE — |
Paola Andrea Mercado Gonzalez |
1 slot per time block |
To configure: Go to GHL → Settings → Calendars → Create Calendar. Set duration to 20 minutes. Assign to Paola. Set availability once Paola's schedule is confirmed. Enable rescheduling. Set booking link to the one used by the bot:
https://api.leadconnectorhq.com/widget/bookings/bookwithusrealestate-46d69716-c15a-459b-9cc2-4a1752d1add2
Notification Settings
| Notification Type | Recipient | Channel | Timing |
|---|
| New Booking | Paola | In-app + Email | Immediately |
| Reminder (to agent) | Paola | In-app | 24h before |
| Reminder (to contact) | Contact | WhatsApp | 1h before |
| Cancellation | Paola | In-app + Email | Immediately |
| Rescheduling | Paola | In-app | Immediately |
| No-show follow-up | Contact | WhatsApp | 30 min after |
Integration Settings
| Integration | Status | Notes |
|---|
| Google Calendar | Pending | Not yet set up by client — use GHL-native calendar for now |
| WhatsApp Business | Pending | +1 607 523-3337 — connect in Settings → Integrations |
| Gmail / SMTP | Pending | Use LeadConnector Email Systems with dedicated domain |
| Facebook / Instagram | Pending | facebook.com/SierraNevadaHoldings · instagram.com/sierranevada_holdings |
| LinkedIn | Pending | Not yet provided |
| TikTok | Pending | Not yet provided |
| Google Business Profile | Pending | Not yet provided |
Sierra Nevada Holdings · User & Calendar Config · hl-subaccount-config-v1