# RULE: CTAs and Copy Selection — Home Solutions TT **Source:** adapted from `Brands/Factronics_Venezuela/01_knowledge_base/rules/Factronics_VE_CTA_Selection.md`. **Nature:** governs which CTAs are used and how copy closes per asset. ## Approved CTAs (in English) | CTA | Context | |---|---| | **WhatsApp us now — a real person responds within the hour.** → | Primary CTA — all clusters, all paid ads | | **Message us on WhatsApp** → | Short variant for tight layouts / Stories | | **Book a site visit** → | Consideration → Decision (pre-qualified buyers, family cluster) | | **Schedule a private consultation** → | Investors and luxury (Eighteen Moka) | | **Ask about financing** → | Financing landing page, nurture email #2 | | **See available homes** → | Navigation to /communities | | **By invitation only** → | Eighteen Moka luxury exclusivity | ## Closing rule (mandatory — see `HomeSolutionsTT_Project_Naming_Rule.md`) Every content piece closes with a CTA **after** the pain is established, and the text around the CTA names a **real Home Solutions project** appropriate to the context. Valid example: > "Phase 1 of North Hills sold completely. Paid $180,000 in rent over five years and have nothing to show for it. **North Hills Phase II** is open in Santa Cruz, from approximately $1.2M. → **WhatsApp us now — a real person responds within the hour.**" ## Prohibitions - ❌ Generic CTAs without a named project ("buy now", "the best homes") - ❌ False urgency ("only today", invented scarcity, "act now or lose out") - ❌ Guaranteed financing approval or guaranteed returns (see `HomeSolutionsTT_Compliance_Language.md`) - ❌ Em dashes (—) or en dashes (–) anywhere in copy or in-image text - ❌ Non-English copy in published content (this brand publishes in Trinidadian English; Spanish is internal only) - ❌ Luxury language ("luxury living", "dream home", "world-class amenities") on mass-market projects