Halo Condo โ€” WhatsApp Templates

GHL WhatsApp Marketing โ€” Message Templates

Variable Legend

{{contact.name}} Guest's first name
{{contact.guest_count}} Number of guests
[dates from booking] Merged from booking data
[Halo Condo address] Property address (manual insert)
[Google Review Link] Google Business Profile review URL
Template 1 โ€” Booking Confirmation (Post-Payment)
Sent immediately after payment confirmed
Hi {{contact.name}}, Your booking at Halo Condo is confirmed! ๐ŸŽ‰ ๐Ÿ“… Stay dates: [dates from booking] ๐Ÿ‘ฅ Guests: {{contact.guest_count}} ๐Ÿ“ Eastern Trinidad โ€” 10 min from Piarco Airport 48 hours before your stay, we'll send your check-in instructions and access details right here on WhatsApp. If you need anything before then, just reply to this message โ€” you're speaking directly with the owner. See you soon, Candice โ€” Halo Condo
Template 2 โ€” Pre-Arrival Check-in (48h Before)
Sent 48 hours before check-in date
Hi {{contact.name}}, Your stay at Halo Condo starts in 2 days! Here's everything for check-in: ๐Ÿ  Address: [Halo Condo address] ๐Ÿ”‘ Self check-in with swipe card โ€” instructions below ๐Ÿ• Arrive anytime โ€” no coordination needed ๐Ÿ“ฑ This WhatsApp line is available during your stay [Insert check-in instructions here] The apartment is fully ready for you: robes laid out, snacks and coffee waiting, lights on. You walk in and you're home. Safe travels, Candice โ€” Halo Condo
Template 3 โ€” Post-Stay Follow-up (Day After Checkout)
Sent 1 day after guest checkout
Hi {{contact.name}}, Hope you had a great stay at Halo Condo and safe travels home! If you have a moment, we'd really appreciate a review on Google โ€” it helps other travellers find us: [Google Review Link] And if you're planning another trip to Trinidad, we'd love to host you again. Returning guests get priority on direct bookings โ€” just message here anytime. All the best, Candice โ€” Halo Condo
Template 4 โ€” Re-engagement (Past Guests, Pre-Carnival)
Sent to past guests ahead of Carnival season
Hi {{contact.name}}, Carnival season is coming up and dates are filling fast! If you're thinking about coming to Trinidad for Carnival 2027, Halo Condo has direct booking availability right now. 2 bedrooms, 2 bathrooms, full apartment, 10 minutes from Piarco โ€” the same space you know. No extra fees booking directly. Check dates: haloplacett.com/book-direct/ Would love to host you again. Candice