Position Title Warehouse Inventory Assistant ## Department Inventory Department ## Reports To Operations and People lead ## Employment Type Full-Time Monday to Friday 8am to 4pm and Saturday 8am to 11am # Warehouse Inventory Control SOP – Inventory assistant 2 ## 1. Purpose The purpose of this Standard Operating Procedure (SOP) is to define the responsibilities and procedures for Johnathon in managing warehouse requisitions, damage control, stock accuracy, and inventory reporting. This SOP ensures proper inventory control, clear communication, and alignment between warehouse operations and inventory management. ## 2. Scope This SOP applies to all warehouse inventory activities handled, including requisitions, damage tracking, stock organization, inventory reconciliation, quantity accuracy, and reporting to the Inventory Manager. ## 3. Role Overview Position: Warehouse Inventory Assistant Assigned To: Primary Objective: To maintain accurate warehouse inventory records, manage requisitions and damaged stock, ensure warehouse organization, and maintain complete alignment between physical inventory, warehouse records, and the inventory management system. ## 4. Responsibilities Managing and processing all warehouse requisitions. Recording and reporting damaged inventory. Maintaining the warehouse stock checklist. Ensuring warehouse inventory is labeled, organized, and accurately tracked. Ensuring warehouse quantities recorded in the inventory system accurately reflect physical stock on hand at all times. Monitoring all stock movements to prevent quantity discrepancies. Investigating and reporting inventory variances immediately. Maintaining accurate inventory adjustments and supporting documentation. Acting as the primary communication link between the warehouse and the Inventory Manager. Supporting inventory accuracy across all warehouse operations. ## 5. Procedures ### 5.1 Requisition Management Review all incoming requisition requests. Verify item codes and quantities before preparation. Prepare and dispatch requested items accurately. Record all dispatched items in the warehouse stock checklist. Ensure inventory system quantities are updated following stock dispatches where applicable. Report any stock shortages to the Inventory Manager immediately. Maintain records of all completed requisitions. ### 5.2 Damage Control Identify and record all damaged items in the warehouse. Separate damaged items from saleable inventory immediately. Maintain a Damage Log containing: Item code Item description Quantity damaged Date identified Reason for damage Ensure damaged inventory is removed from available stock records where applicable. Submit damage reports to the Inventory Manager as required. ### 5.3 Warehouse Stock Checklist Maintenance Maintain an updated warehouse stock checklist at all times. Record all stock movements including: Requisitions sent to stores Transfers received Transfers sent Damaged stock Removed stock Approved inventory adjustments Ensure checklist quantities match physical inventory. Ensure inventory system quantities are updated promptly after every stock movement. Verify that warehouse records remain accurate and complete. ### 5.4 Stock Organization and Labeling All warehouse products are clearly labeled with the correct item codes. Storage areas are organized by category, department, or item type. Items are stored in designated locations. Fast-moving and high-value items are easily identifiable. Warehouse layout supports efficient stock counting, replenishment, and retrieval. Labels remain visible, accurate, and up to date. ### 5.5 Inventory Reconciliation Regularly compare physical warehouse stock with: Inventory system records Warehouse stock checklist Conduct routine stock verification exercises as directed by management. Investigate and report discrepancies immediately. Identify the root cause of inventory variances where possible. Verify that all discrepancies are resolved promptly. Ensure inventory system quantities are corrected to match verified physical stock following approved procedures. Provide supporting documentation for all inventory adjustments and reconciliation activities. ### 5.6 Warehouse Quantity Accuracy Directly responsible for maintaining warehouse inventory accuracy by: Ensuring physical stock, warehouse records, and inventory system quantities remain aligned at all times. Verifying stock balances after requisitions, transfers, damages, returns, and adjustments. Monitoring inventory movements to prevent unrecorded transactions. Reporting any quantity discrepancies immediately upon discovery. Assisting with cycle counts and stock audits. Taking corrective action, with management approval, to resolve inventory variances. Maintaining an inventory accuracy standard that supports reliable stock availability and reporting. ### 5.7 Communication and Reporting Serves as the primary communication link between the warehouse and management. Provide regular updates on warehouse stock levels. Report damages and inventory discrepancies. Confirm completion of requisitions and transfers. Communicate stock shortages promptly. Escalate any issues affecting inventory accuracy or warehouse operations. Support management with inventory-related reporting and investigations. ## 6. Documentation Must maintain the following records: Warehouse Stock Checklist Damage Log Requisition Records Transfer Records Inventory Adjustment Records Stock Reconciliation Reports All documents must be: Updated daily Accurate and complete Stored securely Available for review upon request Retained according to company record-keeping requirements ## 7. Compliance Failure to follow this SOP may result in: Inventory discrepancies Inaccurate stock records Stock shortages or overages Delays in store operations Reporting inaccuracies Reduced inventory accountability Adherence to this SOP ensures smooth warehouse operations, accurate inventory control, reliable stock reporting, and effective support of business operations across all locations. # Employee Acknowledgement I acknowledge that I have read and understood the Warehouse Inventory Control SOP. I agree to follow all procedures relating to requisitions, damage management, warehouse stock maintenance, inventory reconciliation, quantity accuracy, and inventory reporting. I understand that maintaining accurate inventory records and ensuring system quantities match physical stock are essential responsibilities of my role. Employee Name: _______________________________ Signature: ____________________________________ Date: _________________________________________