Employee Role Summary · GTC Global Trade Company Limited
GTC Employee Role Summaries - In-House Contracts
Classification, summaries, and key observations for all 10 in-house role documents
Classification, summaries, and key observations for all 10 in-house role documents
All 10 documents are Standard Operating Procedures (SOPs) / Job Descriptions, not formal employment contracts. The table below classifies each and identifies the standard contract elements that are absent from every document:
| Element | Present? |
|---|---|
| Salary / wage rate | ❌ (only Sydney and Kristion list KPI bonus amounts) |
| Start date | ❌ |
| Probation period | ❌ |
| Working hours / schedule | ❌ |
| Leave entitlement (annual, sick) | ❌ |
| Notice period (resignation / termination) | ❌ |
| Termination conditions | ❌ |
| Governing law (T&T legislation) | ❌ |
| Role scope / responsibilities | ✓ |
| Reporting structure | ✓ |
| Confidentiality clause | ✓ (in 5 of 10) |
| KPI / performance targets | ✓ (in 4 of 10) |
| Employee acknowledgement | ✓ (in 5 of 10) |
Notice: These documents define role scope and expectations but are not formal employment contracts. To convert them into enforceable contracts, each would need to be paired with a separate Contract of Employment that includes: position title, start date, compensation (salary, bonuses, benefits), working hours, leave entitlements (annual, sick, public), probation period, notice period, termination conditions, confidentiality and IP clauses, and governing law under Trinidad & Tobago legislation. The existing SOPs can serve as attached schedules defining the role's specific duties.
All documents are Job Descriptions & SOPs for GTC Global Trade Company Limited (Trinidad & Tobago).
None are formal employment contracts with salary/start-date terms — they define role scope, responsibilities, KPIs, and expectations.
File: `_Office Admin - Betsy.html` (109 lines)
Department: Administration · Reports to: Sub Management
Covers payroll processing (salary calculations, NIS, PAYE, statutory deductions), expense/financial tracking, bookkeeping support, import/customs coordination, HR admin (contracts, files), stationery inventory, and general office operations. Includes confidentiality agreement and employee acknowledgement section.
File: `_Production Assistant - Jliece.html` (63 lines)
Department: Production · Reports to: Operations and People lead
Handles production raw material inventory, glass and bottle inventory tracking, production line supply, daily inventory counts, production overruns/shortages reporting, packaging material records, and cleaning material inventory. Focuses on keeping production supplied and reconciling material usage daily.
File: `_Warehouse Inventory Control assistant - Gomatee.html` (124 lines)
Department: Inventory Department · Reports to: Operations and People lead
Manages incoming/outgoing warehouse inventory, goods received notes (GRN), stock transfers, cycle counts, inventory adjustments, order picking verification, shipping documentation, returns processing, and warehouse organization. Includes a detailed daily checklist and employee acknowledgement.
File: `Brand Intelligence Lead - Kristion.html` (197 lines)
Department: Marketing, Marketplace and Business Systems · Reports to: General Manager
Location: Remote (outside Trinidad & Tobago)
Strategic/analytical remote role focused on marketing data analysis, CRM (HighLevel), automations, AI/chatbots, advertising analysis, business intelligence dashboards, marketplace/vendor growth, and community development. Position explicitly has no independent authority over campaigns, budgets, or vendor agreements. Includes 4 KPIs totalling TTD $2,500 max bonus per cycle. Strong confidentiality and IP ownership clauses — all systems/assets created remain company property.
File: `Digital Catalog & Content Specialist UPDATED - Joel.html` (193 lines)
Department: Marketing/Online Sales · Reports to: Kristion (flat team — peer with Tevin)
Manages product catalog accuracy across all brands (Goozone, Uptrend, Do Brasil, Hello Kids) on website + marketplace. Handles product photography, image editing, bulk uploads, pricing accuracy, category management, SEO metadata, and coordination with vendors for their product listings. Quality control focus — ensures listings are complete, accurate, and visually consistent.
File: `Inventory Operations & Control Assistant -Leah.html` (270 lines)
Department: Inventory Department · Reports to: Operations and People lead
Central coordination role linking warehouse, retail stores, wholesale, and production. Monitors store requests, warehouse response times, inventory movement, accuracy, organization, damages, and wholesale inventory support. Includes a detailed daily checklist, reporting requirements, and 7 KPIs with specific targets (98%+ accuracy, 100% follow-up rate, same-day escalation). The most detailed SOP in the set.
File: `Marketing & Retail experience Coordinator Gtc - Tevin.html` (189 lines)
Department: Marketing · Reports to: Kristion (Brand Intelligence Lead)
Owns marketing execution across all 4 brands (Goozone, Uptrend, Do Brasil, Hello Kids). Creates monthly planners, coordinates content production (reels, stories, campaigns), manages cross-department communication (CSR, Inventory, Stores, Data Entry), oversees Goozone marketplace vendor campaigns, and supervises visual merchandising. Measured on execution quality, sales impact, and brand consistency rather than just output volume.
File: `Marketing and inventory specialist - Hello kids - Ian.html` (39 lines)
Department: Marketing/Inventory (Hello Kids brand) · Reports to: Not specified
Dual-role position focused on the Hello Kids brand. Marketing side: monthly planners, social media content (8 posts/month from foreign agency + local content), promotions, online CSR, visual merchandising. Inventory side: stock accuracy, website product uploads, order picking/inspection, warehouse organization, requisitions. The smallest document — concise dual-function role.
File: `Order Fulfillment Coordinator Job Description - Sydney.html` (181 lines)
Department: Online Sales, Marketplace and Operations · Reports to: People & Operations Lead
Base Salary: Listed · Max KPI Bonus: TTD $2,000
Coordinates end-to-end order fulfillment: order receipt → preparation → dispatch → delivery → resolution. Links CSR, Inventory, Online Sales, Marketplace, Drivers, and Administration. Includes driver coordination, route planning, delivery tracking, customer communication, returns processing, and a detailed daily/weekly checklist. Strong focus on building scalable delivery operations for Goozone's growth.
File: `People & Operations Lead Role- Updated - Laura.html` (194 lines)
Department: Operations · Reports to: General Management
The most senior operational role in the set. Connects people, processes, inventory, and operations. Owns process development, team capability building, operational controls, cross-department alignment, inventory management oversight, customer service standards, and leadership development. Distinctive features: explicit "ownership & accountability" philosophy (accountability persists through vacancies/training gaps), indemnity clause, and comprehensive KPI structure across 6 dimensions. Described as building the org's "operational health."