Goozone — Email Drip Campaign: Seller Welcome

★ Overview

Tool: HighLevel · Load owner: Kriston · Final copy owner: Kriston + Tevin
Structure: Mix of time-based (day X) and event-based (when seller advances to a new pipeline stage).
All copy verified against the actual Terms of Service — nothing invented.

1 Sequence Map

Mix of event-triggered emails (when the seller moves through the HighLevel pipeline) and time-based emails (X days after a stage). Aligned with the Onboarding Circuit in HighLevel.

#	Name	Trigger	Type
1	Welcome to Goozone	Stage → "Account Created"	Event
2	Verify your account	24h after Email 1 if still unverified	Event (conditional)
3	Set up your payout & pick your plan	Stage → "Verified"	Event
4	What to expect	5 days after "Account Created"	Time
5	Registration complete! 🎉	Tag "Registration-Complete" by Sydney/Pablo	Event
6	Your store is live	Stage → "First Product Published"	Event
7	Meet your support team	10–12 days after "Account Created"	Time
8	Dashboard tour (Newsletter 1)	10 days after "Registration Complete"	Time
9	Selling smart (Newsletter 2)	20 days after "Registration Complete"	Time
10	Digital logistics 101	18 days after "Registration Complete"	Time

#	Nombre	Trigger	Tipo
1	Welcome to Goozone	Etapa → "Cuenta Creada"	Evento
2	Verify your account	24h después de Email 1 si sigue sin verificar	Evento (condicional)
3	Set up your payout & pick your plan	Etapa → "Verificado"	Evento
4	What to expect	5 días después de "Cuenta Creada"	Tiempo
5	Registration complete! 🎉	Tag "Registro-Completo" por Sydney/Pablo	Evento
6	Your store is live	Etapa → "Primer Producto Publicado"	Evento
7	Meet your support team	10–12 días después de "Cuenta Creada"	Tiempo
8	Dashboard tour (Newsletter 1)	10 días después de "Registro Completo"	Tiempo
9	Selling smart (Newsletter 2)	20 días después de "Registro Completo"	Tiempo
10	Digital logistics 101	18 días después de "Registro Completo"	Tiempo

2 Email Structure Rules

Subject: short, benefit-first, conversational — not "Newsletter #4".
Body: one central idea, one clear CTA, friendly tone.
Closing: always with a real human contact option (WhatsApp or reply).

Tone: conversational and direct — same as the Terms of Service and Vendor Brochure. Not corporate, not robotic. All data is real and verified against the ToS.

✉ Email Copy

Email 1 — Welcome

Trigger

Event: seller completes registration (Stage → "Account Created")

Subject

Welcome to Goozone — you're officially a seller 🎉

Hi [First Name], You're in. Welcome to Goozone — Trinidad & Tobago's marketplace with its own delivery fleet. Here's the short version of how this works: you list it, we deliver it. No delivery fees to worry about, no chasing couriers — our fleet handles pickup and drop-off across 80+ locations in Trinidad. Next up, we need to verify your account — that usually takes less than a day. We'll email you as soon as you're good to go. Questions in the meantime? Just reply to this email or WhatsApp us at +1 (868) 483 5909 — there's a real person on the other end. Welcome aboard, The Goozone Team

Email 2 — Verify your account

Trigger

Conditional: 24h after Email 1, only if account is still not "Verified"

Subject

Quick thing — let's get your account verified

Hi [First Name], Just checking in — your Goozone account is almost ready, but it still needs verification before you can start selling. Here's what we check: • A valid T&T bank account (for your payouts) • A working phone number and email • That you're 18+, or have a parent/guardian on the account If you've already submitted everything, you're good — verification usually takes less than a day. If you're missing something, just reply to this email and we'll walk you through it. Talk soon, The Goozone Team

Email 3 — Set up your payout & pick your plan

Trigger

Event: Stage → "Verified"

Subject

You're verified! Here's how to set up payouts and pick your plan

Hi [First Name], You're verified — nice. Two quick things left before you can list your first product: 1. SET UP YOUR PAYOUT When a buyer pays, the money goes to Goozone first — we hold it safely until the order is delivered, then it shows up in your dashboard under "Earnings." Once your balance hits TTD 200, you can request a withdrawal straight to your bank account (usually 1–3 business days). 2. PICK YOUR PLAN • Starter — Free, 15% commission. Great for testing the waters (up to 3 products). • Basic — TTD 500/mo, 8% commission, plus TTD 150 in free boost credit to reach more buyers. • Pro — TTD 1,300/mo, 3% commission, unlimited products, dedicated account manager. Most sellers start on Starter and upgrade once they've got a rhythm going. You can change your plan anytime. Go to your dashboard → Payout Settings to get started: [LINK] Any questions, we're one WhatsApp message away: +1 (868) 483 5909 The Goozone Team

Email 4 — What to expect

Trigger

Time: 5 days after "Account Created" (independent of seller's progress)

Subject

What happens next — the honest, no-surprises version

Hi [First Name], We like to be upfront about how things work — no fine print you find out about the hard way. Here's the short version: • You list it, we deliver it. Standard delivery is TTD 40, paid by the buyer — you never pay delivery fees. • When a sale comes in, have your item packed and ready for pickup. If our driver shows up and you're not ready, you may be charged for the trip. • Prices are final once listed — the price you show is what the buyer pays. • Returns: if a buyer changes their mind, they pay the return delivery, not you — unless the wrong item was sent or packaging caused damage. Want the full picture? Here's our complete Terms of Service: [LINK / PDF ATTACHMENT] We know it's a lot to read, so we'll walk you through the important parts as you go — this is just here for whenever you want the details. The Goozone Team

Note for Pablo/Kriston: attach the ToS PDF or the 1-page summary from the Seller Manual (Key Rules section).

Email 5 — Registration complete 🎉

Trigger

Event: tag "Registration-Complete" applied manually by Sydney or Pablo

Subject

You're officially a Goozone seller — registration complete

Hi [First Name], This is it — your registration is complete and your account is fully active. Everything's set up: verified, payout configured, plan selected. You're now part of the Goozone seller community — real people, real delivery, real results. From here, we'll send you a few short guides over the next couple of weeks to help you get the most out of your store. No pressure, just useful stuff when you need it. Welcome to the team, The Goozone Team

Email 6 — Your store is live

Trigger

Event: Stage → "First Product Published"

Subject

Your store is live — go check it out

Hi [First Name], Your store is officially live at goozone.com/shop/[yourstore] — anyone can find it and buy from you right now. Take a minute to look it over: • Does your logo look right? (100×100px works best) • Is your first product priced and described the way you want? • Want to add a banner? Recommended size is 1920×360px. Share your store link with friends, family, and your existing customers — every bit of traffic helps in these first few weeks. Proud to have you selling with us, The Goozone Team

Email 7 — Meet your support team

Trigger

Time: 10–12 days after "Account Created"

Subject

Stuck on something? Here's how to reach us

Hi [First Name], A few ways to get help whenever you need it: 📱 WhatsApp: +1 (868) 483 5909 — fastest way to reach a real person 📧 Email: admin@goozone.com 🏬 In person: visit us — we've been around since 2020 Whether it's a question about your listings, a delivery issue, or you just want a second opinion on a product photo — reach out. We'd rather you ask than guess. Here to help, The Goozone Team

Note: if a ticket portal in HighLevel is implemented later, add as a third channel here.

Email 8 — Dashboard tour (Newsletter 1)

Trigger

Time: 10 days after "Registration Complete"

Subject

A quick tour of your seller dashboard

Hi [First Name], By now you've probably poked around your dashboard a bit — here's what's worth knowing: • Earnings — see exactly what you've made, updated after each delivered order. • Products — add, edit, duplicate, or bulk-upload if you've got a big catalog in a spreadsheet. • Orders — track every sale from "Placed" to "Delivered." • Package usage — see how many product slots you've used out of your plan's limit. Full walkthrough here: [LINK TO SELLER HANDBOOK PDF] More tips coming your way soon. The Goozone Team

Email 9 — Selling smart (Newsletter 2)

Trigger

Time: 20 days after "Registration Complete"

Subject

3 tools that help you sell more

Hi [First Name], A few features sellers don't always find right away — worth a look: 1. COUPONS — create a percentage or fixed-amount discount to move slow stock or reward repeat buyers. Dashboard → Coupons. 2. FEATURED PRODUCTS — choose which items show up first on your store's front page. Great for your bestsellers. Dashboard → Shop Settings. 3. SHOP BANNER — a strong first impression matters. Recommended size is 1920×360px, and keep your logo/text centered so it doesn't get cropped on mobile. Try one this week — small tweaks add up. The Goozone Team

Email 10 — Digital logistics 101

Trigger

Time: 18 days after "Registration Complete"

Subject

Packaging & pickup — the stuff that keeps deliveries smooth

Hi [First Name], A few things that make a real difference once orders start coming in: • Have it ready — when a sale notification comes in, have the item packed and ready before our driver arrives. If they show up and you're not ready, you may be charged for the trip. • Size matters — packages need to fit in a regular car: under 50 lbs, under 120cm on any side. Most orders are well under 10 lbs, so this is rarely an issue. • Pack it safe — fragile items should have bubble wrap or a sturdy box. We're careful, but damage from poor packing is on the seller, not us. • Keep stock updated — if you sell the same item elsewhere (like Instagram), update your Goozone count so you don't oversell. None of this is complicated — it just keeps things running smoothly for you and your customers. The Goozone Team

📌 Production Notes

Language: 100% English in the email copy. This document (context, triggers, notes) is bilingual for the team.
Tone: conversational and direct — same as the Terms of Service and Vendor Brochure, not corporate or robotic.
All data verified against the ToS: TTD 200 minimum payout, TTD 40 standard delivery, 15/8/3% commissions, exact banner sizes, package limits (50 lbs / 120cm).
Pending: confirm with Pablo if the platform has webhooks to automatically trigger "Account Created" and "First Product Published", or if those stages move manually (see Onboarding Circuit, final checklist).

Seller Welcome
Sequence

★ Overview

★ Resumen

1 Sequence Map

1 Mapa de la Secuencia

2 Email Structure Rules

2 Reglas de Estructura de Emails

✉ Email Copy

✉ Contenido de los Emails

📌 Production Notes

📌 Notas de Producción