Goozone — Knowledgebase Content

Upload all three sections below as knowledgebase sources for the Seller FAQ AI Agent. Each section has a copy button for easy import into HighLevel.

Section 1: Website Scrape

Scrape Configuration

URL: https://goozone.com

Subpages to include:
- https://goozone.com/shop
- https://goozone.com/terms-of-service
- https://goozone.com/privacy-policy
- https://goozone.com/about

Exclusion rules (do not scrape):
- /wp-admin
- /cart
- /checkout

URL: https://goozone.com

Subpages to include:
- https://goozone.com/shop
- https://goozone.com/terms-of-service
- https://goozone.com/privacy-policy
- https://goozone.com/about

Exclusion rules (do not scrape):
- /wp-admin
- /cart
- /checkout

exclude: /wp-admin exclude: /cart exclude: /checkout

Section 2: FAQ Document (10 Q&A)

How much do I need to withdraw?

TTD 200 minimum, manual withdrawal, 1–3 business days processing.

Who pays for delivery?

Buyer pays. Sellers never pay for delivery.

What can't I sell on Goozone?

Drugs, weapons, pornography, counterfeit items, stolen goods, prescription medications, hazardous materials, hate items, live animals, human remains, endangered species products, and recalled items. See full Terms of Service for the complete list.

What are the seller plans?

Starter: Free plan, 15% commission per sale. Basic: TTD 500/month, 8% commission per sale. Pro: TTD 1,300/month, 3% commission per sale.

How do I get paid?

Goozone holds funds until delivery is confirmed. Once confirmed, the earnings appear in your dashboard under "Earnings." You can withdraw once you reach TTD 200 minimum.

What if a buyer cancels?

Goozone covers the cost of the cancellation, unless the seller was not ready to fulfill the order (e.g. item not available).

How do returns work?

The buyer pays a TTD 40 return delivery fee. The product goes back to the seller. Refunds are processed after the seller confirms receipt of the returned item.

What delivery options are available?

Standard: TTD 40 — 1–3 business days. Free Meet-Up: TTD 0 — arrange pickup location. Same-Day: TTD 100–240 — within hours. TTPOST: TTD 45 — national postal service.

What are the package size and weight limits?

Maximum 50 lbs (23 kg). Maximum 120 cm in any dimension. Package must fit in a standard car for delivery.

Can I use my own domain or store name?

Your store lives at goozone.com/shop/yourbrand. A custom domain redirect is possible — contact support to set it up.

Section 3: Marketing Brain Upload

📄

Upload Marketing Brain HTML

Upload the Goozone Marketing Brain HTML file directly as a knowledgebase document.
File location: Goozone_marketing_brain.html (in the project root directory).

This gives the AI Agent access to the full brand strategy, buyer personas, messaging system,
and competitive positioning for richer, more contextual answers.

Section 3: Marketing Brain Upload

Upload the Goozone Marketing Brain HTML file directly as a knowledgebase document.

File: Goozone_marketing_brain.html
Location: Project root directory

This gives the AI Agent access to the full brand strategy, buyer personas, messaging system, and competitive positioning for richer, more contextual answers.