Goozone — Bot to Pipeline Mapping

CSR workflow mapped to the Seller Onboarding pipeline
01
Lead Loaded
→
02
Contacted
→
03
Account Created
→
04
Verified
→
05
Payout & Package Set
→
06
First Product Published
→
07
Registration Complete
Stage # Stage Name Trigger Who Moves It Next Action
1 Lead Loaded Pablo uploads contact with 3 tags Pablo CSR begins outreach
2 Contacted CSR sends signup link via WhatsApp Sasha / Rosannah Seller completes registration
3 Account Created Registration form submitted CSR (manual — no webhook) Email 1 fires; Sydney notified
4 Verified Pablo / Sydney approve account Sydney Email 3 fires; CSR configures payout
5 Payout & Package Set CSR configures with seller CSR Seller uploads first product
6 First Product Published New Arrivals QC check Laura (product photo QC) Email 6 fires; Sydney final review
7 Registration Complete Manual tag by Sydney / Pablo Sydney / Pablo Email 5 fires; Kriston notified
Confirmed: No Wappsi webhooks available yet. Stages 3 and 6 move manually. Stage 6 leverages the New Arrivals QC check — same check, two purposes.