HighLevel Subaccount Configuration · July 2026
Primary: DM Merchants (Instagram sellers 22–34). Already have products + customers. Lowest friction — free Starter plan converts.
Secondary: Brick-and-Mortar shops (35–55), Side-Hustle Scalers (25–40). Established Sellers (30–50) are Phase 2/3.
Tagline: "You Sell. We Deliver." Tone: Friendly & Charismatic. Emotional register: Relief. Moat: Own delivery fleet. Vision: Leading Caribbean marketplace by 2028.
Industry: Product/Marketplace — Seller Onboarding (internal pipeline, not lead-gen)
| Stage | Entry | Exit |
|---|---|---|
| 1. Lead Loaded | Pablo uploads contact | CSR begins outreach |
| 2. Contacted | CSR sends signup link | Seller completes registration |
| 3. Account Created | Registration submitted | Verification approved |
| 4. Verified | Pablo/Sydney approve | Payout + plan configured |
| 5. Payout & Package Set | CSR configures | First product published |
| 6. First Product Published | Pablo's QC check | Final review |
| 7. Registration Complete | Manual tag by Sydney | Won |
Internal FAQ assistant + workflow trigger robot. Not a customer-facing lead gen bot. The AI Agent serves two purposes: (1) Seller FAQ for Phase 2, (2) Workflow trigger for automated email drip and reminders.
"Is this a scam?" — Since 2020, Trincity Mall, 10/10 reviews. "What if nobody buys?" — Starter = TTD 0. Zero risk. "TTD 500 is too much" — Includes TTD 150 boost credit. "I'm not tech-savvy" — Upload photos + set price. That's it.
No Wappsi webhooks. Stages 3 and 6 move manually. Stage 6 leverages Pablo's existing QC check. Full email drip in English, verified against the ToS.