# Team Members — GoHorizon LLC ## User-Provided Team Members | Full Name | Email | Role | Phone (optional) | Calendar Assignment | |-----------|-------|------|------------------|---------------------| | Juan David | juandavid@gohorizon.co | Admin / Sales | +1 (917) 478-8123 | Discovery Calls | | Ivan Hincapie | ivan@gohorizon.co | Admin / Operations | — | Technical Calls | | Pablo Esparza | pablo@gohorizon.co | Admin / Marketing | — | Strategy Calls | ## Calendar Configuration | Calendar Name | Type | Duration | Availability | Assigned To | Booking Rules | |---------------|------|----------|-------------|-------------|---------------| | Discovery Calls | Round-robin | 30 min | Mon-Fri 9am-6pm ET | Juan David, Ivan Hincapie | Max 4/day, buffer 15min | | Technical Calls | Fixed | 45 min | Mon-Fri 10am-4pm ET | Ivan Hincapie | Max 3/day, buffer 15min | | Strategy Calls | Fixed | 60 min | Mon-Fri 9am-5pm ET | Pablo Esparza | Max 2/day, buffer 30min | ## Notification Settings | Notification Type | Recipient | Channel | Timing | |-------------------|-----------|---------|--------| | New Booking | Assigned user | In-app + Email | Immediately | | Reminder (to contact) | Assigned user | In-app | 24h before | | Reminder (to user) | Contact | WhatsApp | 1h before | | Cancellation | Assigned user | In-app + Email | Immediately | | Rescheduling | Assigned user | In-app | Immediately | | No-show follow-up | Contact | WhatsApp | 30 min after | ## Integration Settings | Integration | Status | Notes | |-------------|--------|-------| | Google Calendar | Pending | Primary calendar | | WhatsApp Business | Pending | Primary messaging | | LeadConnector Email | Pending | Email sending | | Facebook / Instagram | Pending | Social + ads | | LinkedIn | Pending | Professional network | | TikTok | Pending | Social reach | | Google Business Profile | Pending | Local presence |