| Name | Role | Calendar Assignment | |
|---|---|---|---|
| Mosella Gray | Mosmex81@hotmail.com | Owner / Admin | No GHL calendar — booking via GlossGenius |
| Calendar Name | Type | Duration | Availability | Assigned To | Booking Rules |
|---|---|---|---|---|---|
| No GHL calendar — booking handled via external platform (GlossGenius) | |||||
| Event | Recipient | Channel | Timing |
|---|---|---|---|
| New lead inbound | Mosella Gray | In-app + Email | Immediately |
| Bot conversation started | Mosella Gray | In-app | Immediately |
| Booking link sent to lead | Mosella Gray | In-app | On trigger |
| Human handover requested | Mosella Gray | In-app + Email | Immediately |
| Lead booked (confirmed via bot) | Mosella Gray | In-app + Email | Immediately |
| Integration | Status | Notes |
|---|---|---|
| Facebook / Instagram | Connected | Primary bot channel (Meta DM) |
| GlossGenius | External | Booking platform — not a GHL integration |
| Gmail / SMTP | Pending | For email template campaigns |
| Google Business Profile | Connected | Local presence + discovery |