WEBVTT
Kind: captions
Language: en

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With<00:00:05.279><c> your</c><00:00:05.440><c> products</c><00:00:05.759><c> out</c><00:00:05.920><c> in</c><00:00:06.080><c> the</c><00:00:06.160><c> world</c>

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With your products out in the world
 

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With your products out in the world
bringing<00:00:06.720><c> in</c><00:00:06.960><c> sales,</c><00:00:07.359><c> we</c><00:00:07.520><c> need</c><00:00:07.680><c> to</c><00:00:07.759><c> cover</c>

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bringing in sales, we need to cover
 

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bringing in sales, we need to cover
managing<00:00:08.320><c> the</c><00:00:08.559><c> orders</c><00:00:08.800><c> that</c><00:00:08.960><c> are</c><00:00:09.120><c> now</c><00:00:09.280><c> coming</c>

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managing the orders that are now coming
 

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managing the orders that are now coming
in.<00:00:10.160><c> Let's</c><00:00:10.400><c> then</c><00:00:10.639><c> jump</c><00:00:10.880><c> in</c><00:00:11.120><c> and</c><00:00:11.360><c> take</c><00:00:11.440><c> a</c><00:00:11.599><c> look</c>

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in. Let's then jump in and take a look
 

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in. Let's then jump in and take a look
at<00:00:11.759><c> how</c><00:00:12.000><c> orders</c><00:00:12.400><c> work.</c><00:00:13.120><c> Head</c><00:00:13.360><c> to</c><00:00:13.519><c> Woo</c><00:00:13.840><c> Commerce</c>

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at how orders work. Head to Woo Commerce
 

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at how orders work. Head to Woo Commerce
orders<00:00:14.719><c> to</c><00:00:14.880><c> begin.</c><00:00:15.679><c> You</c><00:00:15.839><c> can</c><00:00:16.000><c> also</c><00:00:16.240><c> click</c><00:00:16.400><c> on</c>

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orders to begin. You can also click on
 

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orders to begin. You can also click on
Woo<00:00:16.800><c> Commerce</c><00:00:17.039><c> to</c><00:00:17.199><c> jump</c><00:00:17.440><c> straight</c><00:00:17.600><c> to</c><00:00:17.760><c> the</c>

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Woo Commerce to jump straight to the
 

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Woo Commerce to jump straight to the
orders.<00:00:18.880><c> This</c><00:00:19.119><c> screen,</c><00:00:19.439><c> while</c><00:00:19.600><c> familiar,</c><00:00:20.080><c> has</c>

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orders. This screen, while familiar, has
 

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orders. This screen, while familiar, has
more<00:00:20.480><c> information</c><00:00:20.800><c> on</c><00:00:21.039><c> it</c><00:00:21.119><c> for</c><00:00:21.279><c> you</c><00:00:21.439><c> than</c><00:00:21.600><c> a</c>

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more information on it for you than a
 

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more information on it for you than a
normal<00:00:22.000><c> post</c><00:00:22.320><c> screen.</c><00:00:23.119><c> This</c><00:00:23.359><c> should</c><00:00:23.519><c> help</c><00:00:23.680><c> you</c>

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normal post screen. This should help you
 

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normal post screen. This should help you
get<00:00:23.920><c> a</c><00:00:24.080><c> quick</c><00:00:24.240><c> glance</c><00:00:24.480><c> at</c><00:00:24.720><c> all</c><00:00:24.880><c> the</c><00:00:25.039><c> recent</c>

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get a quick glance at all the recent
 

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get a quick glance at all the recent
orders.<00:00:26.320><c> Starting</c><00:00:26.560><c> with</c><00:00:26.720><c> a</c><00:00:26.960><c> couple</c><00:00:27.119><c> of</c>

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orders. Starting with a couple of
 

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orders. Starting with a couple of
filtering<00:00:27.680><c> options</c><00:00:28.080><c> first.</c><00:00:29.039><c> You</c><00:00:29.279><c> can</c><00:00:29.359><c> bulk</c>

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filtering options first. You can bulk
 

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filtering options first. You can bulk
edit<00:00:29.920><c> order</c><00:00:30.160><c> statuses</c><00:00:30.640><c> or</c><00:00:30.880><c> move</c><00:00:31.039><c> them</c><00:00:31.199><c> to</c><00:00:31.359><c> the</c>

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edit order statuses or move them to the
 

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edit order statuses or move them to the
trash,<00:00:32.000><c> but</c><00:00:32.160><c> let's</c><00:00:32.399><c> not</c><00:00:32.559><c> go</c><00:00:32.640><c> deleting</c><00:00:33.120><c> orders</c>

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trash, but let's not go deleting orders
 

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trash, but let's not go deleting orders
right<00:00:33.680><c> now.</c><00:00:34.320><c> You</c><00:00:34.480><c> can</c><00:00:34.640><c> also</c><00:00:34.880><c> get</c><00:00:35.040><c> orders</c><00:00:35.360><c> from</c>

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right now. You can also get orders from
 

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right now. You can also get orders from
certain<00:00:35.840><c> months</c><00:00:36.239><c> by</c><00:00:36.480><c> selecting</c><00:00:36.800><c> the</c><00:00:36.960><c> all</c>

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certain months by selecting the all
 

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certain months by selecting the all
dates<00:00:37.520><c> drop</c><00:00:37.760><c> down</c><00:00:37.920><c> and</c><00:00:38.160><c> choosing</c><00:00:38.399><c> a</c><00:00:38.640><c> month.</c>

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dates drop down and choosing a month.
 

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dates drop down and choosing a month.
You<00:00:39.760><c> can</c><00:00:39.840><c> then</c><00:00:40.079><c> pull</c><00:00:40.239><c> up</c><00:00:40.399><c> orders</c><00:00:40.719><c> from</c><00:00:40.800><c> a</c>

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You can then pull up orders from a
 

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You can then pull up orders from a
certain<00:00:41.280><c> customer</c><00:00:41.600><c> if</c><00:00:41.840><c> you</c><00:00:42.000><c> search</c><00:00:42.239><c> for</c><00:00:42.399><c> their</c>

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certain customer if you search for their
 

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certain customer if you search for their
username<00:00:43.120><c> or</c><00:00:43.360><c> email</c><00:00:43.719><c> address.</c><00:00:44.719><c> Select</c><00:00:45.120><c> filter</c>

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username or email address. Select filter
 

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username or email address. Select filter
once<00:00:45.920><c> set</c><00:00:46.160><c> to</c><00:00:46.320><c> filter</c><00:00:46.559><c> orders</c><00:00:46.879><c> by</c><00:00:47.039><c> your</c>

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once set to filter orders by your
 

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once set to filter orders by your
selected<00:00:47.879><c> criteria.</c><00:00:48.879><c> Beneath</c><00:00:49.280><c> those</c>

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selected criteria. Beneath those
 

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selected criteria. Beneath those
options,<00:00:49.760><c> we</c><00:00:50.000><c> have</c><00:00:50.079><c> some</c><00:00:50.239><c> new</c><00:00:50.399><c> columns.</c><00:00:51.200><c> From</c>

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options, we have some new columns. From
 

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options, we have some new columns. From
left<00:00:51.680><c> to</c><00:00:51.920><c> right,</c><00:00:52.160><c> we</c><00:00:52.399><c> first</c><00:00:52.559><c> have</c><00:00:52.719><c> the</c><00:00:52.960><c> order</c>

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left to right, we first have the order
 

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left to right, we first have the order
status.<00:00:54.160><c> These</c><00:00:54.480><c> are</c><00:00:54.640><c> represented</c><00:00:55.039><c> by</c><00:00:55.360><c> icons</c>

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status. These are represented by icons
 

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status. These are represented by icons
which<00:00:56.000><c> you</c><00:00:56.160><c> can</c><00:00:56.239><c> hover</c><00:00:56.480><c> over</c><00:00:56.719><c> to</c><00:00:56.879><c> see</c><00:00:57.039><c> their</c>

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which you can hover over to see their
 

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which you can hover over to see their
meaning.<00:00:58.320><c> The</c><00:00:58.480><c> included</c><00:00:58.960><c> statuses</c><00:00:59.440><c> are</c><00:00:59.600><c> as</c>

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meaning. The included statuses are as
 

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meaning. The included statuses are as
follows.<00:01:00.879><c> Pending</c><00:01:01.280><c> payment,</c><00:01:02.000><c> which</c><00:01:02.239><c> means</c>

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follows. Pending payment, which means
 

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follows. Pending payment, which means
the<00:01:02.640><c> order</c><00:01:02.879><c> has</c><00:01:03.120><c> been</c><00:01:03.280><c> received</c><00:01:03.680><c> but</c><00:01:03.920><c> is</c>

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the order has been received but is
 

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the order has been received but is
unpaid.<00:01:05.280><c> Failed.</c><00:01:05.840><c> The</c><00:01:06.000><c> payment</c><00:01:06.320><c> failed</c><00:01:06.560><c> or</c>

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unpaid. Failed. The payment failed or
 

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unpaid. Failed. The payment failed or
was<00:01:06.960><c> declined.</c><00:01:07.760><c> Order</c><00:01:08.000><c> is</c><00:01:08.159><c> unpaid.</c><00:01:09.119><c> Note</c><00:01:09.360><c> that</c>

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was declined. Order is unpaid. Note that
 

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was declined. Order is unpaid. Note that
this<00:01:09.680><c> status</c><00:01:10.000><c> may</c><00:01:10.240><c> not</c><00:01:10.320><c> show</c><00:01:10.560><c> immediately</c><00:01:11.119><c> and</c>

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this status may not show immediately and
 

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this status may not show immediately and
instead<00:01:11.760><c> shows</c><00:01:12.080><c> pending</c><00:01:12.479><c> until</c><00:01:12.799><c> verified</c>

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instead shows pending until verified
 

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instead shows pending until verified
with<00:01:13.360><c> certain</c><00:01:13.600><c> gateways</c><00:01:14.159><c> like</c><00:01:14.760><c> PayPal.</c>

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with certain gateways like PayPal.
 

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with certain gateways like PayPal.
Processing.<00:01:16.479><c> The</c><00:01:16.720><c> payment</c><00:01:17.040><c> was</c><00:01:17.200><c> received</c><00:01:17.600><c> and</c>

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Processing. The payment was received and
 

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Processing. The payment was received and
stock<00:01:18.159><c> has</c><00:01:18.320><c> been</c><00:01:18.479><c> reduced.</c><00:01:18.960><c> The</c><00:01:19.200><c> order</c><00:01:19.360><c> is</c>

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stock has been reduced. The order is
 

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stock has been reduced. The order is
awaiting<00:01:20.200><c> fulfillment.</c><00:01:21.200><c> Completed.</c><00:01:21.920><c> The</c>

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awaiting fulfillment. Completed. The
 

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awaiting fulfillment. Completed. The
order<00:01:22.320><c> has</c><00:01:22.479><c> been</c><00:01:22.640><c> fulfilled</c><00:01:23.040><c> and</c><00:01:23.280><c> requires</c><00:01:23.680><c> no</c>

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order has been fulfilled and requires no
 

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order has been fulfilled and requires no
further<00:01:24.200><c> action.</c><00:01:25.200><c> On</c><00:01:25.439><c> hold,</c><00:01:25.920><c> it's</c><00:01:26.240><c> still</c>

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further action. On hold, it's still
 

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further action. On hold, it's still
awaiting<00:01:26.880><c> payment.</c><00:01:27.360><c> Product</c><00:01:27.680><c> stock</c><00:01:27.920><c> is</c>

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awaiting payment. Product stock is
 

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awaiting payment. Product stock is
reduced,<00:01:28.560><c> but</c><00:01:28.799><c> you</c><00:01:28.960><c> need</c><00:01:29.119><c> to</c><00:01:29.280><c> confirm</c>

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reduced, but you need to confirm
 

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reduced, but you need to confirm
payment.<00:01:30.799><c> Cancelled.</c><00:01:31.360><c> The</c><00:01:31.520><c> order</c><00:01:31.759><c> was</c>

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payment. Cancelled. The order was
 

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payment. Cancelled. The order was
canceled<00:01:32.320><c> by</c><00:01:32.400><c> an</c><00:01:32.560><c> admin</c><00:01:32.880><c> or</c><00:01:33.119><c> the</c><00:01:33.360><c> customer.</c><00:01:33.920><c> No</c>

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canceled by an admin or the customer. No
 

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canceled by an admin or the customer. No
further<00:01:34.400><c> action</c><00:01:34.920><c> required.</c><00:01:35.920><c> Refunded.</c><00:01:36.640><c> The</c>

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further action required. Refunded. The
 

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further action required. Refunded. The
order<00:01:37.040><c> has</c><00:01:37.200><c> been</c><00:01:37.360><c> refunded</c><00:01:37.759><c> by</c><00:01:37.840><c> an</c><00:01:38.000><c> admin.</c><00:01:38.479><c> No</c>

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order has been refunded by an admin. No
 

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order has been refunded by an admin. No
further<00:01:38.960><c> action</c><00:01:39.479><c> required.</c><00:01:40.479><c> The</c><00:01:40.799><c> next</c><00:01:40.960><c> column</c>

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further action required. The next column
 

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further action required. The next column
has<00:01:41.520><c> order</c><00:01:41.840><c> details.</c><00:01:42.320><c> That</c><00:01:42.560><c> includes</c><00:01:42.880><c> the</c>

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has order details. That includes the
 

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has order details. That includes the
order<00:01:43.360><c> number</c><00:01:43.759><c> and</c><00:01:44.000><c> the</c><00:01:44.240><c> customer's</c><00:01:44.640><c> display</c>

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order number and the customer's display
 

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order number and the customer's display
name<00:01:45.200><c> and</c><00:01:45.520><c> email</c><00:01:46.040><c> address.</c><00:01:47.040><c> Next</c><00:01:47.280><c> is</c><00:01:47.439><c> the</c>

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name and email address. Next is the
 

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name and email address. Next is the
number<00:01:47.759><c> of</c><00:01:47.920><c> items</c><00:01:48.240><c> purchased,</c><00:01:48.799><c> then</c><00:01:49.040><c> the</c>

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number of items purchased, then the
 

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number of items purchased, then the
shipping<00:01:49.600><c> address</c><00:01:50.000><c> and</c><00:01:50.240><c> shipping</c><00:01:50.560><c> method</c>

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shipping address and shipping method
 

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shipping address and shipping method
chosen.<00:01:52.159><c> The</c><00:01:52.399><c> next</c><00:01:52.560><c> two</c><00:01:52.880><c> icons</c><00:01:53.200><c> are</c><00:01:53.360><c> for</c><00:01:53.520><c> a</c>

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chosen. The next two icons are for a
 

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chosen. The next two icons are for a
customer<00:01:54.079><c> message</c><00:01:54.479><c> if</c><00:01:54.720><c> one</c><00:01:54.960><c> was</c><00:01:55.119><c> left</c><00:01:55.280><c> on</c><00:01:55.439><c> the</c>

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customer message if one was left on the
 

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customer message if one was left on the
order.<00:01:56.479><c> Then</c><00:01:56.720><c> order</c><00:01:56.960><c> notes</c><00:01:57.200><c> that</c><00:01:57.360><c> are</c><00:01:57.439><c> added</c>

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order. Then order notes that are added
 

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order. Then order notes that are added
by<00:01:57.840><c> you</c><00:01:58.000><c> or</c><00:01:58.240><c> your</c><00:01:58.399><c> staff</c><00:01:58.719><c> managing</c><00:01:59.119><c> orders.</c>

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by you or your staff managing orders.
 

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by you or your staff managing orders.
Finally<00:02:00.479><c> is</c><00:02:00.719><c> the</c><00:02:00.880><c> date</c><00:02:01.040><c> of</c><00:02:01.200><c> the</c><00:02:01.439><c> order,</c><00:02:01.840><c> the</c>

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Finally is the date of the order, the
 

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Finally is the date of the order, the
total<00:02:02.320><c> spent,</c><00:02:02.799><c> what</c><00:02:03.040><c> payment</c><00:02:03.360><c> method</c><00:02:03.680><c> was</c>

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total spent, what payment method was
 

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total spent, what payment method was
used,<00:02:04.399><c> and</c><00:02:04.640><c> an</c><00:02:04.799><c> action</c><00:02:05.119><c> button</c><00:02:05.280><c> that</c><00:02:05.520><c> lets</c><00:02:05.680><c> you</c>

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used, and an action button that lets you
 

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used, and an action button that lets you
set<00:02:05.920><c> an</c><00:02:06.159><c> order</c><00:02:06.399><c> as</c><00:02:06.640><c> processing,</c><00:02:07.520><c> mark</c><00:02:07.759><c> it</c>

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set an order as processing, mark it
 

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set an order as processing, mark it
completed,<00:02:08.479><c> or</c><00:02:08.720><c> view</c><00:02:08.959><c> the</c>

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completed, or view the
 

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completed, or view the
order.<00:02:10.640><c> Let's</c><00:02:10.879><c> now</c><00:02:11.120><c> head</c><00:02:11.280><c> into</c><00:02:11.520><c> an</c><00:02:11.760><c> order.</c><00:02:12.160><c> You</c>

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order. Let's now head into an order. You
 

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order. Let's now head into an order. You
can<00:02:12.480><c> select</c><00:02:12.720><c> the</c><00:02:12.959><c> order</c><00:02:13.200><c> number</c><00:02:13.520><c> or</c><00:02:13.760><c> the</c><00:02:13.920><c> edit</c>

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can select the order number or the edit
 

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can select the order number or the edit
link<00:02:14.480><c> when</c><00:02:14.720><c> hovering</c><00:02:15.040><c> over</c><00:02:15.280><c> the</c><00:02:15.440><c> order</c>

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link when hovering over the order
 

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link when hovering over the order
column.<00:02:16.319><c> You</c><00:02:16.480><c> can</c><00:02:16.640><c> also</c><00:02:16.879><c> use</c><00:02:17.040><c> the</c><00:02:17.200><c> view</c><00:02:17.440><c> button</c>

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column. You can also use the view button
 

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column. You can also use the view button
in<00:02:17.840><c> the</c><00:02:17.920><c> actions</c><00:02:18.319><c> column</c><00:02:18.640><c> to</c><00:02:18.879><c> get</c><00:02:19.040><c> into</c><00:02:19.280><c> an</c>

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in the actions column to get into an
 

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in the actions column to get into an
order.<00:02:20.560><c> At</c><00:02:20.800><c> the</c><00:02:20.879><c> top</c><00:02:21.040><c> of</c><00:02:21.120><c> an</c><00:02:21.280><c> order</c><00:02:21.520><c> is</c><00:02:21.680><c> the</c>

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order. At the top of an order is the
 

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order. At the top of an order is the
order<00:02:22.160><c> details.</c><00:02:22.879><c> Under</c><00:02:23.120><c> the</c><00:02:23.360><c> general</c><00:02:23.680><c> details</c>

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order details. Under the general details
 

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order details. Under the general details
section,<00:02:24.560><c> you'll</c><00:02:24.800><c> see</c><00:02:24.879><c> the</c><00:02:25.040><c> order</c><00:02:25.280><c> date</c><00:02:25.520><c> and</c>

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section, you'll see the order date and
 

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section, you'll see the order date and
time,<00:02:26.080><c> the</c><00:02:26.319><c> order</c><00:02:26.560><c> status,</c><00:02:27.120><c> which</c><00:02:27.440><c> can</c><00:02:27.599><c> be</c>

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time, the order status, which can be
 

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time, the order status, which can be
changed<00:02:27.920><c> in</c><00:02:28.160><c> this</c><00:02:28.239><c> dropdown,</c><00:02:29.120><c> the</c><00:02:29.360><c> customer</c>

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changed in this dropdown, the customer
 

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changed in this dropdown, the customer
with<00:02:29.840><c> their</c><00:02:30.000><c> display</c><00:02:30.319><c> name,</c><00:02:30.800><c> customer</c><00:02:31.280><c> ID</c>

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with their display name, customer ID
 

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with their display name, customer ID
number,<00:02:31.920><c> and</c><00:02:32.319><c> email</c><00:02:32.560><c> address.</c><00:02:33.280><c> There's</c><00:02:33.599><c> also</c>

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number, and email address. There's also
 

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number, and email address. There's also
a<00:02:33.920><c> link</c><00:02:34.160><c> here</c><00:02:34.319><c> that</c><00:02:34.480><c> lets</c><00:02:34.720><c> you</c><00:02:34.879><c> view</c><00:02:35.040><c> other</c>

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a link here that lets you view other
 

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a link here that lets you view other
orders<00:02:35.680><c> from</c><00:02:35.840><c> that</c><00:02:36.080><c> customer.</c><00:02:36.879><c> Beneath</c><00:02:37.280><c> the</c>

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orders from that customer. Beneath the
 

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orders from that customer. Beneath the
general<00:02:37.760><c> details</c><00:02:38.160><c> are</c><00:02:38.400><c> both</c><00:02:38.560><c> the</c><00:02:38.720><c> billing</c>

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general details are both the billing
 

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general details are both the billing
details<00:02:39.440><c> and</c><00:02:39.760><c> shipping</c><00:02:40.080><c> details</c><00:02:40.480><c> for</c><00:02:40.640><c> the</c>

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details and shipping details for the
 

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details and shipping details for the
customer.<00:02:41.840><c> You</c><00:02:42.080><c> can</c><00:02:42.160><c> use</c><00:02:42.319><c> the</c><00:02:42.480><c> shipping</c>

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customer. You can use the shipping
 

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customer. You can use the shipping
details<00:02:43.200><c> to</c><00:02:43.360><c> package</c><00:02:43.680><c> their</c><00:02:43.920><c> order</c><00:02:44.080><c> and</c><00:02:44.319><c> ship</c>

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details to package their order and ship
 

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details to package their order and ship
it<00:02:44.640><c> to</c><00:02:44.800><c> the</c><00:02:44.959><c> correct</c><00:02:45.200><c> address.</c><00:02:46.160><c> The</c><00:02:46.400><c> next</c>

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it to the correct address. The next
 

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it to the correct address. The next
section<00:02:46.959><c> contains</c><00:02:47.280><c> the</c><00:02:47.519><c> products</c><00:02:47.760><c> in</c><00:02:47.920><c> that</c>

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section contains the products in that
 

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section contains the products in that
order,<00:02:48.640><c> their</c><00:02:48.879><c> cost,</c><00:02:49.440><c> quantity,</c><00:02:50.160><c> total,</c><00:02:50.720><c> and</c>

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order, their cost, quantity, total, and
 

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order, their cost, quantity, total, and
taxes.<00:02:51.920><c> You'll</c><00:02:52.239><c> also</c><00:02:52.480><c> see</c><00:02:52.640><c> the</c><00:02:52.800><c> product</c>

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taxes. You'll also see the product
 

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taxes. You'll also see the product
image,<00:02:53.519><c> its</c><00:02:53.840><c> name,</c><00:02:54.080><c> and</c><00:02:54.239><c> the</c><00:02:54.400><c> variations</c>

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image, its name, and the variations
 

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image, its name, and the variations
ordered<00:02:55.280><c> if</c><00:02:55.519><c> the</c><00:02:55.680><c> product</c><00:02:55.920><c> has</c><00:02:56.080><c> any.</c><00:02:56.720><c> Also</c>

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ordered if the product has any. Also
 

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ordered if the product has any. Also
included<00:02:57.360><c> in</c><00:02:57.599><c> this</c><00:02:57.760><c> section</c><00:02:58.160><c> is</c><00:02:58.400><c> the</c><00:02:58.560><c> shipping</c>

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included in this section is the shipping
 

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included in this section is the shipping
method<00:02:59.200><c> chosen,</c><00:02:59.599><c> and</c><00:02:59.840><c> its</c><00:03:00.120><c> cost.</c><00:03:01.120><c> Beneath</c><00:03:01.440><c> the</c>

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method chosen, and its cost. Beneath the
 

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method chosen, and its cost. Beneath the
shipping<00:03:01.920><c> costs</c><00:03:02.159><c> are</c><00:03:02.480><c> order</c><00:03:02.800><c> details,</c><00:03:03.200><c> like</c>

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shipping costs are order details, like
 

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shipping costs are order details, like
any<00:03:03.599><c> discounts</c><00:03:04.000><c> received</c><00:03:04.400><c> via</c><00:03:04.640><c> coupons,</c><00:03:05.280><c> the</c>

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any discounts received via coupons, the
 

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any discounts received via coupons, the
total<00:03:05.760><c> shipping</c><00:03:06.159><c> cost,</c><00:03:06.640><c> the</c><00:03:06.879><c> order</c><00:03:07.200><c> total,</c>

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total shipping cost, the order total,
 

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total shipping cost, the order total,
and<00:03:08.000><c> refunded</c><00:03:08.480><c> amount,</c><00:03:08.720><c> if</c><00:03:08.959><c> any.</c><00:03:09.760><c> It's</c><00:03:10.000><c> here</c>

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and refunded amount, if any. It's here
 

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and refunded amount, if any. It's here
you<00:03:10.400><c> can</c><00:03:10.480><c> handle</c><00:03:10.879><c> refunds,</c><00:03:11.360><c> which</c><00:03:11.599><c> we</c><00:03:11.760><c> cover</c>

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you can handle refunds, which we cover
 

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you can handle refunds, which we cover
in<00:03:12.239><c> detail</c><00:03:12.480><c> in</c><00:03:12.720><c> another</c><00:03:13.040><c> video,</c><00:03:13.360><c> and</c><00:03:13.519><c> our</c>

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in detail in another video, and our
 

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in detail in another video, and our
documentation.<00:03:14.959><c> Also</c><00:03:15.200><c> note</c><00:03:15.440><c> that</c><00:03:15.599><c> if</c><00:03:15.760><c> you</c>

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documentation. Also note that if you
 

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documentation. Also note that if you
select<00:03:16.239><c> any</c><00:03:16.560><c> product</c><00:03:16.879><c> or</c><00:03:17.200><c> shipping</c><00:03:17.519><c> line,</c>

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select any product or shipping line,
 

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select any product or shipping line,
you'll<00:03:18.159><c> see</c><00:03:18.319><c> new</c><00:03:18.560><c> options</c><00:03:18.879><c> appear.</c><00:03:19.840><c> For</c>

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you'll see new options appear. For
 

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you'll see new options appear. For
example,<00:03:20.480><c> when</c><00:03:20.720><c> you</c><00:03:20.879><c> select</c><00:03:21.120><c> an</c><00:03:21.280><c> order</c><00:03:21.519><c> line</c>

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example, when you select an order line
 

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example, when you select an order line
with<00:03:21.920><c> a</c><00:03:22.080><c> product,</c><00:03:22.560><c> you'll</c><00:03:22.800><c> get</c><00:03:22.879><c> the</c><00:03:23.120><c> option</c><00:03:23.360><c> to</c>

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with a product, you'll get the option to
 

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with a product, you'll get the option to
delete<00:03:23.840><c> that</c><00:03:24.080><c> line</c><00:03:24.400><c> or</c><00:03:24.640><c> to</c><00:03:24.879><c> reduce</c><00:03:25.280><c> or</c>

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delete that line or to reduce or
 

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delete that line or to reduce or
increase<00:03:25.840><c> the</c><00:03:26.080><c> product</c><00:03:26.400><c> stock.</c><00:03:27.040><c> When</c><00:03:27.200><c> the</c>

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increase the product stock. When the
 

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increase the product stock. When the
order<00:03:27.680><c> status</c><00:03:27.920><c> is</c><00:03:28.159><c> pending</c><00:03:28.560><c> payment,</c><00:03:29.200><c> on</c>

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order status is pending payment, on
 

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order status is pending payment, on
hold,<00:03:29.920><c> or</c><00:03:30.159><c> failed,</c><00:03:30.720><c> you'll</c><00:03:31.040><c> be</c><00:03:31.120><c> able</c><00:03:31.280><c> to</c><00:03:31.440><c> add</c>

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hold, or failed, you'll be able to add
 

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hold, or failed, you'll be able to add
items<00:03:32.000><c> and</c><00:03:32.319><c> tax,</c><00:03:32.959><c> edit</c><00:03:33.280><c> the</c><00:03:33.440><c> prices,</c><00:03:33.920><c> and</c><00:03:34.159><c> add</c>

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items and tax, edit the prices, and add
 

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items and tax, edit the prices, and add
fees<00:03:34.640><c> and</c><00:03:34.879><c> shipping</c><00:03:35.200><c> to</c><00:03:35.360><c> the</c><00:03:35.519><c> individual</c>

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fees and shipping to the individual
 

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fees and shipping to the individual
order<00:03:36.239><c> lines.</c><00:03:37.200><c> Following</c><00:03:37.599><c> that</c><00:03:37.840><c> is</c><00:03:38.080><c> a</c>

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order lines. Following that is a
 

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order lines. Following that is a
downloadable<00:03:38.799><c> product</c><00:03:39.120><c> permissions</c>

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downloadable product permissions
 

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downloadable product permissions
section.<00:03:40.400><c> You</c><00:03:40.640><c> can</c><00:03:40.799><c> remove</c><00:03:41.120><c> or</c><00:03:41.440><c> add</c>

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section. You can remove or add
 

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section. You can remove or add
permissions<00:03:42.000><c> as</c><00:03:42.319><c> needed</c><00:03:42.560><c> to</c><00:03:42.720><c> the</c><00:03:42.879><c> order.</c><00:03:43.680><c> In</c>

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permissions as needed to the order. In
 

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permissions as needed to the order. In
the<00:03:44.000><c> sidebar,</c><00:03:44.560><c> there</c><00:03:44.640><c> are</c><00:03:44.799><c> two</c><00:03:44.959><c> more</c><00:03:45.200><c> sections</c>

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the sidebar, there are two more sections
 

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the sidebar, there are two more sections
to<00:03:45.760><c> cover.</c><00:03:46.159><c> Head</c><00:03:46.640><c> to</c><00:03:46.799><c> the</c><00:03:46.959><c> top</c><00:03:47.200><c> and</c><00:03:47.440><c> let's</c>

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to cover. Head to the top and let's
 

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to cover. Head to the top and let's
start<00:03:47.840><c> on</c><00:03:48.080><c> the</c><00:03:48.239><c> order</c><00:03:48.480><c> actions</c><00:03:48.959><c> section.</c><00:03:49.760><c> This</c>

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start on the order actions section. This
 

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start on the order actions section. This
lets<00:03:50.239><c> you</c><00:03:50.400><c> select</c><00:03:50.640><c> a</c><00:03:50.799><c> few</c><00:03:50.959><c> actions</c><00:03:51.280><c> around</c>

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lets you select a few actions around
 

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lets you select a few actions around
resending<00:03:52.159><c> certain</c><00:03:52.480><c> order</c><00:03:52.799><c> emails</c><00:03:53.280><c> and</c>

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resending certain order emails and
 

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resending certain order emails and
regenerate<00:03:54.080><c> download</c><00:03:54.480><c> permissions</c><00:03:54.879><c> if</c>

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regenerate download permissions if
 

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regenerate download permissions if
needed.<00:03:56.159><c> If</c><00:03:56.400><c> you</c><00:03:56.560><c> pick</c><00:03:56.720><c> an</c><00:03:56.959><c> action</c><00:03:57.200><c> here,</c><00:03:57.519><c> then</c>

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needed. If you pick an action here, then
 

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needed. If you pick an action here, then
be<00:03:57.920><c> sure</c><00:03:58.000><c> to</c><00:03:58.159><c> select</c><00:03:58.400><c> the</c><00:03:58.560><c> button</c><00:03:58.799><c> to</c><00:03:59.040><c> the</c>

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be sure to select the button to the
 

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be sure to select the button to the
right<00:03:59.280><c> of</c><00:03:59.360><c> the</c><00:03:59.519><c> action</c><00:03:59.959><c> dropdown.</c><00:04:00.959><c> The</c><00:04:01.120><c> save</c>

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right of the action dropdown. The save
 

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right of the action dropdown. The save
order<00:04:01.680><c> button</c><00:04:02.000><c> is</c><00:04:02.159><c> also</c><00:04:02.400><c> here</c><00:04:02.560><c> for</c><00:04:02.720><c> any</c>

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order button is also here for any
 

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order button is also here for any
changes<00:04:03.280><c> you</c><00:04:03.519><c> make</c><00:04:03.680><c> to</c><00:04:03.840><c> the</c><00:04:04.080><c> order.</c><00:04:04.720><c> Select</c>

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changes you make to the order. Select
 

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changes you make to the order. Select
save<00:04:05.280><c> order</c><00:04:05.599><c> to</c><00:04:05.760><c> update</c><00:04:06.080><c> those</c><00:04:06.319><c> changes.</c>

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save order to update those changes.
 

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save order to update those changes.
Finally<00:04:07.599><c> is</c><00:04:07.840><c> the</c><00:04:08.000><c> order</c><00:04:08.239><c> notes</c><00:04:08.560><c> section.</c><00:04:09.439><c> Any</c>

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Finally is the order notes section. Any
 

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Finally is the order notes section. Any
order<00:04:10.080><c> status</c><00:04:10.480><c> changes</c><00:04:10.959><c> and</c><00:04:11.200><c> notes</c><00:04:11.519><c> received</c>

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order status changes and notes received
 

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order status changes and notes received
from<00:04:12.000><c> payment</c><00:04:12.319><c> gateways,</c><00:04:13.120><c> etc.</c><00:04:13.439><c> will</c><00:04:13.680><c> appear</c>

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from payment gateways, etc. will appear
 

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from payment gateways, etc. will appear
here.<00:04:14.799><c> You</c><00:04:15.120><c> can</c><00:04:15.200><c> also</c><00:04:15.439><c> add</c><00:04:15.680><c> two</c><00:04:15.920><c> types</c><00:04:16.079><c> of</c>

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here. You can also add two types of
 

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here. You can also add two types of
notes.<00:04:16.799><c> It</c><00:04:16.959><c> defaults</c><00:04:17.359><c> to</c><00:04:17.519><c> a</c><00:04:17.680><c> private</c><00:04:17.919><c> note</c>

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notes. It defaults to a private note
 

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notes. It defaults to a private note
which<00:04:18.479><c> is</c><00:04:18.639><c> only</c><00:04:18.880><c> seen</c><00:04:19.120><c> by</c><00:04:19.280><c> you</c><00:04:19.519><c> or</c><00:04:19.759><c> other</c><00:04:20.000><c> store</c>

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which is only seen by you or other store
 

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which is only seen by you or other store
managers.<00:04:21.120><c> The</c><00:04:21.359><c> other</c><00:04:21.519><c> type</c><00:04:21.759><c> is</c><00:04:21.919><c> a</c><00:04:22.160><c> customer</c>

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managers. The other type is a customer
 

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managers. The other type is a customer
note<00:04:22.720><c> which</c><00:04:22.960><c> will</c><00:04:23.120><c> be</c><00:04:23.199><c> sent</c><00:04:23.440><c> to</c><00:04:23.600><c> the</c><00:04:23.759><c> customer</c>

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note which will be sent to the customer
 

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note which will be sent to the customer
and<00:04:24.560><c> appears</c><00:04:24.880><c> on</c><00:04:25.040><c> the</c><00:04:25.120><c> order</c><00:04:25.360><c> if</c><00:04:25.520><c> they</c><00:04:25.680><c> viewed</c>

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and appears on the order if they viewed
 

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and appears on the order if they viewed
it<00:04:26.080><c> from</c><00:04:26.240><c> their</c><00:04:26.479><c> account</c><00:04:26.759><c> page.</c><00:04:27.759><c> You</c><00:04:27.919><c> can</c>

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it from their account page. You can
 

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it from their account page. You can
select<00:04:28.320><c> the</c><00:04:28.560><c> add</c><00:04:28.720><c> note</c><00:04:29.040><c> field</c><00:04:29.280><c> box</c><00:04:29.600><c> to</c><00:04:29.840><c> type</c>

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select the add note field box to type
 

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select the add note field box to type
your<00:04:30.360><c> message.</c><00:04:31.360><c> Then</c><00:04:31.600><c> select</c><00:04:31.840><c> the</c>

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your message. Then select the
 

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your message. Then select the
appropriate<00:04:32.479><c> kind</c><00:04:32.639><c> of</c><00:04:32.720><c> note</c><00:04:33.040><c> and</c><00:04:33.280><c> select</c><00:04:33.680><c> add.</c>

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appropriate kind of note and select add.
 

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appropriate kind of note and select add.
That's<00:04:34.720><c> all</c><00:04:34.880><c> there</c><00:04:35.040><c> is</c><00:04:35.199><c> to</c><00:04:35.360><c> managing</c><00:04:35.759><c> orders.</c>

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That's all there is to managing orders.
 

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That's all there is to managing orders.
Thanks<00:04:36.720><c> for</c><00:04:36.960><c> watching.</c>

