# Configuring WooCommerce Email Settings

> **Source video:** https://www.youtube.com/watch?v=2vtzGc92tFU

This video walks through the general email settings in WooCommerce and then explains the options available for each individual email transaction. You'll learn how to set the sender name and address, customize the email template look, and enable/disable and customize each type of email.

## Getting to the Email Settings

1. Go to **WooCommerce → Settings → Emails**.
2. You'll see a table listing all the emails WooCommerce can send.
3. Start with the general email settings further down the page, then return to the individual emails.

## General Email Settings

### Email Sender Options

- Set the **From name** and **From address**. These matter because your customers see them in their inbox.
- Example: with "WooCommerce Videos" and `videos@woocommerce` set, the email appears to come from that name and address.

### Email Template

- **Header image**: enter a URL for a header image. Recommended: upload one under **Media → Add New**, copy its URL, and paste it into the **Header image** field.
- **Footer text**: customize the text that appears at the bottom of every email.
- Set the **Base color**, **Email body background color**, and **Email body text color**.
- Use the **Click here to preview your email template** link to see how your choices look at any time.

> For more complex email template customizations, copy the email templates into your theme: copy the `emails` folder from `woocommerce/templates` to `your-theme/woocommerce/emails`. Note that this overrides any customizations made through the email settings.

Click **Save changes** to continue.

## Customizing Individual Emails

These are the individual emails WooCommerce can send. For the most part, each email has the same fields.

- Open an email's settings by selecting the email title or the gear icon.
- **Enable/Disable**: turn the email on or off. For example, most store owners want the **New Order** email enabled so they receive it when a new order comes in.
- **Recipients**: enter the email address(es) to send this email to. Separate multiple addresses with commas.
- **Subject**: what recipients see in their inbox. The default shows the site title, then "new customer order" with the order number and order date. Set it to any text you want.
- **Email heading**: works much like the subject but is normally not seen by customers.
- **Email type**: choose **Plain text**, **HTML**, or **Multipart**. The default is **HTML** so the logo, styles, and colors are used.

### Copying an Individual Template to Your Theme

- Under the email type options you can copy just that email's template into your theme for more complex customizations.
- If you've already copied the entire `woocommerce/templates/emails` folder into your theme, you'll see a **Delete template file** button instead of **Copy template file**.
- You can also **View template** to see the code for that email, and edit it if it was already copied into your theme.

> It's not recommended to edit template code directly from here. If you do edit templates from within WordPress, make sure you have backups.

Click **Save changes** after making your customizations.

## Testing and Troubleshooting

Once you've gone through each email's settings, place orders on your store, issue refunds, and so on to test them out. If you run into email problems, check the WooCommerce FAQ section on email troubleshooting.