WEBVTT
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Language: en

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Contacts<00:00:00.800><c> are</c><00:00:00.880><c> the</c><00:00:01.000><c> heart</c><00:00:01.280><c> of</c><00:00:01.360><c> your</c><00:00:01.480><c> CRM.</c>

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Contacts are the heart of your CRM.
 

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Contacts are the heart of your CRM.
And<00:00:02.920><c> everything</c><00:00:03.280><c> else</c><00:00:03.520><c> in</c><00:00:03.600><c> GoHighLevel</c>

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And everything else in GoHighLevel
 

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And everything else in GoHighLevel
connects<00:00:04.680><c> back</c><00:00:05.000><c> here.</c><00:00:05.840><c> You</c><00:00:05.960><c> may</c><00:00:06.120><c> see</c><00:00:06.320><c> some</c>

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connects back here. You may see some
 

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connects back here. You may see some
sample<00:00:06.840><c> contacts</c><00:00:07.400><c> that</c><00:00:07.520><c> you'll</c><00:00:07.640><c> want</c><00:00:07.840><c> to</c>

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sample contacts that you'll want to
 

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sample contacts that you'll want to
remove,<00:00:08.640><c> but</c><00:00:08.800><c> for</c><00:00:08.920><c> now,</c><00:00:09.600><c> it's</c><00:00:09.760><c> helpful</c><00:00:10.000><c> to</c>

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remove, but for now, it's helpful to
 

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remove, but for now, it's helpful to
leave<00:00:10.280><c> them</c><00:00:10.520><c> for</c><00:00:10.640><c> the</c><00:00:10.760><c> tutorial.</c><00:00:11.760><c> To</c><00:00:11.920><c> add</c><00:00:12.120><c> a</c>

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leave them for the tutorial. To add a
 

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leave them for the tutorial. To add a
new<00:00:12.440><c> contact,</c><00:00:13.480><c> click</c><00:00:13.720><c> the</c><00:00:13.920><c> add</c><00:00:14.160><c> contact</c>

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new contact, click the add contact
 

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new contact, click the add contact
button<00:00:14.960><c> in</c><00:00:15.040><c> the</c><00:00:15.160><c> top</c><00:00:15.440><c> right.</c><00:00:16.160><c> Fill</c><00:00:16.480><c> in</c><00:00:16.560><c> your</c>

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button in the top right. Fill in your
 

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button in the top right. Fill in your
contact<00:00:17.160><c> details</c>

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contact details
 

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contact details
and<00:00:18.720><c> click</c><00:00:19.000><c> save.</c>

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and click save.
 

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and click save.
This<00:00:21.480><c> will</c><00:00:21.600><c> open</c><00:00:21.840><c> the</c><00:00:21.920><c> contact</c><00:00:22.440><c> view,</c><00:00:23.000><c> where</c>

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This will open the contact view, where
 

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This will open the contact view, where
you<00:00:23.240><c> have</c><00:00:23.400><c> their</c><00:00:23.640><c> information</c><00:00:24.160><c> on</c><00:00:24.320><c> the</c><00:00:24.440><c> left.</c>

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you have their information on the left.
 

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you have their information on the left.
You<00:00:25.320><c> can</c><00:00:25.520><c> message</c><00:00:25.920><c> them</c><00:00:26.160><c> directly</c><00:00:26.720><c> in</c><00:00:26.800><c> the</c>

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You can message them directly in the
 

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You can message them directly in the
center<00:00:27.200><c> with</c><00:00:27.440><c> email,</c><00:00:28.320><c> or</c><00:00:28.480><c> if</c><00:00:28.600><c> they</c><00:00:28.680><c> have</c><00:00:28.800><c> a</c>

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center with email, or if they have a
 

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center with email, or if they have a
number,<00:00:29.200><c> you'll</c><00:00:29.400><c> see</c><00:00:29.640><c> WhatsApp</c><00:00:30.360><c> or</c><00:00:30.520><c> SMS</c><00:00:31.000><c> here.</c>

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number, you'll see WhatsApp or SMS here.
 

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number, you'll see WhatsApp or SMS here.
And<00:00:31.960><c> on</c><00:00:32.040><c> the</c><00:00:32.160><c> right,</c><00:00:32.439><c> you'll</c><00:00:32.599><c> see</c><00:00:32.759><c> their</c>

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And on the right, you'll see their
 

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And on the right, you'll see their
activity,<00:00:34.040><c> tasks,</c><00:00:34.680><c> notes,</c><00:00:35.600><c> and</c><00:00:35.840><c> more.</c><00:00:36.640><c> If</c>

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activity, tasks, notes, and more. If
 

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activity, tasks, notes, and more. If
you're<00:00:36.880><c> coming</c><00:00:37.160><c> from</c><00:00:37.320><c> another</c><00:00:37.560><c> system,</c><00:00:38.240><c> where</c>

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you're coming from another system, where
 

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you're coming from another system, where
you<00:00:38.480><c> have</c><00:00:38.600><c> a</c><00:00:38.680><c> full</c><00:00:39.040><c> list</c><00:00:39.240><c> of</c><00:00:39.440><c> leads</c><00:00:39.720><c> to</c><00:00:39.840><c> add,</c>

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you have a full list of leads to add,
 

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you have a full list of leads to add,
you<00:00:40.560><c> can</c><00:00:40.760><c> also</c><00:00:41.120><c> import</c><00:00:41.560><c> contacts.</c><00:00:42.800><c> Click</c><00:00:43.120><c> the</c>

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you can also import contacts. Click the
 

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you can also import contacts. Click the
back<00:00:43.480><c> arrow</c><00:00:44.120><c> or</c><00:00:44.280><c> smart</c><00:00:44.600><c> lists</c><00:00:45.040><c> to</c><00:00:45.160><c> return,</c>

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back arrow or smart lists to return,
 

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back arrow or smart lists to return,
and<00:00:46.560><c> then</c><00:00:46.720><c> click</c><00:00:46.960><c> the</c><00:00:47.080><c> import</c><00:00:47.440><c> button,</c><00:00:48.240><c> and</c>

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and then click the import button, and
 

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and then click the import button, and
follow<00:00:48.880><c> the</c><00:00:49.000><c> four-step</c><00:00:49.600><c> process.</c>

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follow the four-step process.
 

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follow the four-step process.
In<00:00:51.200><c> step</c><00:00:51.520><c> two,</c><00:00:52.400><c> GoHighLevel</c><00:00:53.000><c> provides</c><00:00:53.400><c> a</c>

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In step two, GoHighLevel provides a
 

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In step two, GoHighLevel provides a
sample<00:00:53.920><c> CSV</c><00:00:54.400><c> file</c><00:00:54.760><c> that</c><00:00:54.920><c> makes</c><00:00:55.120><c> it</c><00:00:55.280><c> easy</c><00:00:55.520><c> to</c>

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sample CSV file that makes it easy to
 

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sample CSV file that makes it easy to
arrange<00:00:56.040><c> your</c><00:00:56.120><c> data.</c><00:00:57.080><c> And</c><00:00:57.240><c> once</c><00:00:57.480><c> you</c><00:00:57.600><c> upload</c>

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arrange your data. And once you upload
 

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arrange your data. And once you upload
your<00:00:58.080><c> sheet,</c><00:00:59.080><c> you'll</c><00:00:59.240><c> map</c><00:00:59.600><c> your</c><00:00:59.760><c> columns</c><00:01:00.280><c> to</c>

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your sheet, you'll map your columns to
 

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your sheet, you'll map your columns to
fields,<00:01:01.320><c> which</c><00:01:01.800><c> is</c><00:01:01.920><c> pretty</c><00:01:02.120><c> straightforward</c>

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fields, which is pretty straightforward
 

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fields, which is pretty straightforward
if<00:01:03.080><c> your</c><00:01:03.200><c> column</c><00:01:03.560><c> names</c><00:01:03.840><c> match</c><00:01:04.120><c> up.</c><00:01:04.800><c> After</c><00:01:05.080><c> you</c>

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if your column names match up. After you
 

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if your column names match up. After you
verify<00:01:05.840><c> and</c><00:01:06.000><c> start</c><00:01:06.240><c> the</c><00:01:06.360><c> import,</c>

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verify and start the import,
 

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verify and start the import,
your<00:01:07.720><c> new</c><00:01:07.960><c> leads</c><00:01:08.280><c> will</c><00:01:08.400><c> be</c><00:01:08.560><c> added</c><00:01:08.880><c> to</c><00:01:08.960><c> the</c>

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your new leads will be added to the
 

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your new leads will be added to the
platform.

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platform.
 

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platform.
If<00:01:10.600><c> it's</c><00:01:10.760><c> taking</c><00:01:11.080><c> a</c><00:01:11.160><c> while,</c><00:01:12.000><c> you</c><00:01:12.120><c> can</c><00:01:12.280><c> check</c>

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If it's taking a while, you can check
 

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If it's taking a while, you can check
the<00:01:12.720><c> process</c><00:01:13.320><c> of</c><00:01:13.560><c> long-running</c><00:01:14.160><c> imports</c>

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the process of long-running imports
 

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the process of long-running imports
under<00:01:15.120><c> bulk</c><00:01:15.520><c> actions.</c><00:01:16.480><c> You</c><00:01:16.600><c> can</c><00:01:16.760><c> also</c><00:01:17.040><c> show</c>

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under bulk actions. You can also show
 

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under bulk actions. You can also show
the<00:01:17.320><c> list</c><00:01:17.560><c> of</c><00:01:17.680><c> contacts</c><00:01:18.160><c> that</c><00:01:18.280><c> you</c><00:01:18.440><c> imported</c>

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the list of contacts that you imported
 

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the list of contacts that you imported
in<00:01:19.080><c> this</c><00:01:19.240><c> file</c><00:01:19.840><c> by</c><00:01:19.960><c> clicking</c><00:01:20.320><c> the</c><00:01:20.440><c> three-dots</c>

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in this file by clicking the three-dots
 

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in this file by clicking the three-dots
action<00:01:21.400><c> menu</c><00:01:22.120><c> and</c><00:01:22.400><c> show</c><00:01:22.720><c> imported.</c>