WEBVTT
Kind: captions
Language: en

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This<00:00:00.440><c> is</c><00:00:00.560><c> your</c><00:00:00.800><c> all-in-one</c><00:00:01.280><c> inbox</c><00:00:01.840><c> where</c>

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This is your all-in-one inbox where
 

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This is your all-in-one inbox where
emails,<00:00:02.440><c> texts,</c><00:00:03.360><c> calls,</c><00:00:03.760><c> and</c><00:00:03.880><c> web</c><00:00:04.040><c> chats</c><00:00:04.360><c> are</c>

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emails, texts, calls, and web chats are
 

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emails, texts, calls, and web chats are
all<00:00:04.680><c> managed</c><00:00:05.240><c> together.</c><00:00:06.040><c> Instead</c><00:00:06.400><c> of</c><00:00:06.480><c> jumping</c>

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all managed together. Instead of jumping
 

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all managed together. Instead of jumping
between<00:00:07.200><c> Gmail,</c><00:00:07.800><c> your</c><00:00:07.960><c> phone,</c><00:00:08.360><c> and</c><00:00:08.480><c> a</c><00:00:08.560><c> chat</c>

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between Gmail, your phone, and a chat
 

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between Gmail, your phone, and a chat
tool,<00:00:09.480><c> everything</c><00:00:09.840><c> is</c><00:00:09.960><c> right</c><00:00:10.200><c> here</c><00:00:10.520><c> in</c><00:00:10.640><c> one</c>

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tool, everything is right here in one
 

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tool, everything is right here in one
place.<00:00:11.680><c> Up</c><00:00:11.840><c> at</c><00:00:11.920><c> the</c><00:00:12.040><c> top,</c><00:00:12.320><c> you'll</c><00:00:12.480><c> notice</c><00:00:12.760><c> a</c>

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place. Up at the top, you'll notice a
 

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place. Up at the top, you'll notice a
few<00:00:13.040><c> tabs,</c><00:00:13.760><c> and</c><00:00:13.880><c> I</c><00:00:13.960><c> want</c><00:00:14.120><c> to</c><00:00:14.200><c> walk</c><00:00:14.440><c> you</c><00:00:14.520><c> through</c>

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few tabs, and I want to walk you through
 

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few tabs, and I want to walk you through
two<00:00:15.000><c> useful</c><00:00:15.360><c> features</c><00:00:16.000><c> and</c><00:00:16.160><c> show</c><00:00:16.320><c> you</c><00:00:16.480><c> how</c>

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two useful features and show you how
 

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two useful features and show you how
they<00:00:16.720><c> work</c><00:00:16.920><c> together.</c><00:00:17.640><c> First,</c><00:00:18.400><c> trigger</c><00:00:18.680><c> links</c>

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they work together. First, trigger links
 

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they work together. First, trigger links
let<00:00:19.160><c> you</c><00:00:19.280><c> place</c><00:00:19.560><c> trackable</c><00:00:20.080><c> links</c><00:00:20.360><c> inside</c>

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let you place trackable links inside
 

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let you place trackable links inside
your<00:00:20.840><c> emails,</c><00:00:21.600><c> so</c><00:00:21.720><c> you</c><00:00:21.800><c> can</c><00:00:21.960><c> see</c><00:00:22.200><c> how</c><00:00:22.320><c> many</c>

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your emails, so you can see how many
 

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your emails, so you can see how many
contacts<00:00:23.160><c> click</c><00:00:23.440><c> through.</c><00:00:24.080><c> To</c><00:00:24.200><c> create</c><00:00:24.520><c> one,</c>

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contacts click through. To create one,
 

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contacts click through. To create one,
open<00:00:25.080><c> the</c><00:00:25.200><c> trigger</c><00:00:25.440><c> links</c><00:00:25.680><c> tab,</c><00:00:26.520><c> click</c><00:00:26.920><c> add</c>

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open the trigger links tab, click add
 

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open the trigger links tab, click add
link,

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link,
 

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link,
give<00:00:28.920><c> it</c><00:00:29.000><c> a</c><00:00:29.040><c> name</c><00:00:29.400><c> and</c><00:00:29.480><c> a</c><00:00:29.560><c> URL,</c><00:00:30.720><c> and</c><00:00:31.040><c> save.</c>

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give it a name and a URL, and save.
 

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give it a name and a URL, and save.
Next,<00:00:33.360><c> snippets</c><00:00:33.800><c> are</c><00:00:33.960><c> reusable</c><00:00:34.440><c> blocks</c><00:00:34.720><c> of</c>

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Next, snippets are reusable blocks of
 

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Next, snippets are reusable blocks of
text<00:00:35.280><c> that</c><00:00:35.440><c> you</c><00:00:35.520><c> can</c><00:00:35.680><c> quickly</c><00:00:36.080><c> insert</c><00:00:36.520><c> when</c>

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text that you can quickly insert when
 

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text that you can quickly insert when
composing<00:00:37.040><c> a</c><00:00:37.080><c> message,</c><00:00:37.720><c> and</c><00:00:37.840><c> this</c><00:00:38.000><c> saves</c><00:00:38.240><c> a</c>

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composing a message, and this saves a
 

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composing a message, and this saves a
lot<00:00:38.600><c> of</c><00:00:38.720><c> time</c><00:00:39.040><c> if</c><00:00:39.160><c> you're</c><00:00:39.280><c> sending</c><00:00:39.600><c> similar</c>

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lot of time if you're sending similar
 

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lot of time if you're sending similar
emails<00:00:40.560><c> regularly.</c><00:00:41.520><c> Let's</c><00:00:41.760><c> create</c><00:00:42.040><c> a</c><00:00:42.120><c> snippet</c>

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emails regularly. Let's create a snippet
 

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emails regularly. Let's create a snippet
and<00:00:43.080><c> embed</c><00:00:43.400><c> the</c><00:00:43.520><c> trigger</c><00:00:43.840><c> link</c><00:00:44.040><c> that</c><00:00:44.160><c> we</c><00:00:44.240><c> just</c>

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and embed the trigger link that we just
 

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and embed the trigger link that we just
made<00:00:44.840><c> inside</c><00:00:45.240><c> it.</c><00:00:45.680><c> Go</c><00:00:45.800><c> to</c><00:00:45.920><c> the</c><00:00:46.000><c> snippets</c><00:00:46.400><c> tab,</c>

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made inside it. Go to the snippets tab,
 

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made inside it. Go to the snippets tab,
click<00:00:47.560><c> new</c><00:00:47.800><c> snippet,</c><00:00:48.840><c> and</c><00:00:49.320><c> add</c><00:00:49.600><c> email</c>

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click new snippet, and add email
 

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click new snippet, and add email
snippet.

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snippet.
 

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snippet.
Give<00:00:51.360><c> your</c><00:00:51.480><c> snippet</c><00:00:51.840><c> a</c><00:00:51.880><c> name</c><00:00:52.240><c> and</c><00:00:52.360><c> a</c><00:00:52.400><c> subject,</c>

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Give your snippet a name and a subject,
 

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Give your snippet a name and a subject,
then<00:00:53.520><c> write</c><00:00:53.680><c> your</c><00:00:53.800><c> message</c><00:00:54.280><c> in</c><00:00:54.400><c> the</c><00:00:54.440><c> snippet's</c>

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then write your message in the snippet's
 

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then write your message in the snippet's
body.<00:00:55.560><c> You</c><00:00:55.680><c> can</c><00:00:55.920><c> also</c><00:00:56.400><c> insert</c><00:00:56.880><c> custom</c><00:00:57.240><c> values</c>

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body. You can also insert custom values
 

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body. You can also insert custom values
like<00:00:58.080><c> your</c><00:00:58.200><c> contact's</c><00:00:58.760><c> name</c><00:00:59.080><c> to</c><00:00:59.240><c> personalize</c>

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like your contact's name to personalize
 

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like your contact's name to personalize
the<00:01:00.080><c> email.</c><00:01:00.920><c> To</c><00:01:01.040><c> insert</c><00:01:01.400><c> the</c><00:01:01.520><c> trigger</c><00:01:01.800><c> link,</c>

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the email. To insert the trigger link,
 

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the email. To insert the trigger link,
click<00:01:02.680><c> the</c><00:01:02.800><c> trigger</c><00:01:03.080><c> links</c><00:01:03.320><c> button</c><00:01:03.560><c> in</c><00:01:03.680><c> the</c>

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click the trigger links button in the
 

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click the trigger links button in the
toolbar,<00:01:04.640><c> and</c><00:01:04.800><c> select</c><00:01:05.160><c> the</c><00:01:05.280><c> link</c><00:01:05.519><c> that</c><00:01:05.640><c> we</c>

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toolbar, and select the link that we
 

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toolbar, and select the link that we
just<00:01:06.040><c> created.</c>

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just created.
 

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just created.
Don't<00:01:09.000><c> worry</c><00:01:09.240><c> that</c><00:01:09.440><c> this</c><00:01:09.600><c> doesn't</c><00:01:09.920><c> show</c><00:01:10.040><c> as</c><00:01:10.160><c> a</c>

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Don't worry that this doesn't show as a
 

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Don't worry that this doesn't show as a
hyperlink<00:01:10.720><c> yet.</c><00:01:11.400><c> I'll</c><00:01:11.520><c> show</c><00:01:11.680><c> you</c><00:01:11.800><c> how</c><00:01:11.880><c> to</c><00:01:12.000><c> link</c>

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hyperlink yet. I'll show you how to link
 

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hyperlink yet. I'll show you how to link
that<00:01:12.440><c> later.</c>

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that later.
 

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that later.
When<00:01:13.600><c> you're</c><00:01:13.720><c> happy</c><00:01:14.000><c> with</c><00:01:14.120><c> your</c><00:01:14.240><c> snippet,</c>

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When you're happy with your snippet,
 

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When you're happy with your snippet,
click<00:01:15.520><c> save.</c>

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click save.
 

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click save.
Now,<00:01:17.600><c> let's</c><00:01:17.800><c> see</c><00:01:17.920><c> this</c><00:01:18.080><c> in</c><00:01:18.200><c> action</c><00:01:18.720><c> by</c><00:01:18.840><c> sending</c>

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Now, let's see this in action by sending
 

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Now, let's see this in action by sending
it<00:01:19.440><c> as</c><00:01:19.560><c> a</c><00:01:19.600><c> real</c><00:01:19.840><c> email.</c><00:01:20.760><c> Go</c><00:01:20.920><c> back</c><00:01:21.120><c> to</c><00:01:21.200><c> the</c>

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it as a real email. Go back to the
 

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it as a real email. Go back to the
conversations<00:01:21.960><c> tab,</c><00:01:22.840><c> click</c><00:01:23.120><c> new,</c><00:01:23.880><c> then</c>

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conversations tab, click new, then
 

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conversations tab, click new, then
direct<00:01:24.400><c> message,</c><00:01:25.480><c> and</c><00:01:25.880><c> select</c><00:01:26.120><c> a</c><00:01:26.200><c> contact.</c>

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Choose<00:01:30.640><c> email,</c><00:01:31.720><c> then</c><00:01:32.040><c> click</c><00:01:32.280><c> the</c><00:01:32.440><c> insert</c>

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Choose email, then click the insert
 

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Choose email, then click the insert
snippet<00:01:33.240><c> button</c><00:01:33.840><c> to</c><00:01:33.960><c> select</c><00:01:34.440><c> and</c><00:01:34.640><c> insert</c><00:01:35.000><c> your</c>

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snippet button to select and insert your
 

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snippet button to select and insert your
snippet.<00:01:36.000><c> The</c><00:01:36.120><c> snippet</c><00:01:36.480><c> will</c><00:01:36.600><c> populate</c><00:01:37.040><c> the</c>

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snippet. The snippet will populate the
 

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snippet. The snippet will populate the
email<00:01:37.520><c> with</c><00:01:37.720><c> everything</c><00:01:38.080><c> we</c><00:01:38.160><c> set</c><00:01:38.400><c> up,</c>

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email with everything we set up,
 

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email with everything we set up,
including<00:01:39.240><c> the</c><00:01:39.320><c> trigger</c><00:01:39.640><c> link.</c><00:01:40.400><c> To</c><00:01:40.600><c> give</c><00:01:40.800><c> it</c><00:01:40.880><c> a</c>

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including the trigger link. To give it a
 

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including the trigger link. To give it a
hyperlink,

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hyperlink,
 

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hyperlink,
click<00:01:42.680><c> add</c><00:01:42.920><c> link,</c>

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click add link,
 

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click add link,
then<00:01:44.360><c> trigger</c><00:01:44.640><c> link,</c>

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then trigger link,
 

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then trigger link,
and<00:01:45.920><c> you</c><00:01:46.000><c> can</c><00:01:46.160><c> select</c><00:01:46.440><c> that</c><00:01:46.640><c> here.</c>

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and you can select that here.
 

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and you can select that here.
I'll<00:01:48.080><c> open</c><00:01:48.360><c> this</c><00:01:48.560><c> in</c><00:01:48.680><c> a</c><00:01:48.720><c> new</c><00:01:48.880><c> window</c><00:01:49.680><c> and</c><00:01:50.000><c> save.</c>

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I'll open this in a new window and save.
 

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I'll open this in a new window and save.
Then<00:01:51.160><c> click</c><00:01:51.400><c> send,</c><00:01:52.320><c> and</c><00:01:52.560><c> your</c><00:01:52.680><c> contact</c><00:01:53.200><c> will</c>

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Then click send, and your contact will
 

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Then click send, and your contact will
receive<00:01:53.760><c> the</c><00:01:53.880><c> email</c><00:01:54.280><c> with</c><00:01:54.400><c> the</c><00:01:54.520><c> trackable</c>

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receive the email with the trackable
 

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receive the email with the trackable
link<00:01:55.320><c> inside.</c>

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link inside.
 

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link inside.
To<00:01:56.840><c> see</c><00:01:57.000><c> how</c><00:01:57.120><c> your</c><00:01:57.240><c> trigger</c><00:01:57.520><c> links</c><00:01:57.720><c> are</c>

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To see how your trigger links are
 

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To see how your trigger links are
performing,<00:01:58.880><c> come</c><00:01:59.080><c> back</c><00:01:59.280><c> to</c><00:01:59.360><c> the</c><00:01:59.480><c> trigger</c>

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performing, come back to the trigger
 

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performing, come back to the trigger
links<00:01:59.960><c> tab</c><00:02:00.840><c> and</c><00:02:00.960><c> then</c><00:02:01.120><c> click</c><00:02:01.480><c> analyze.</c>

00:02:03.469 --> 00:02:03.479 align:start position:0%
links tab and then click analyze.
 

00:02:03.479 --> 00:02:04.870 align:start position:0%
links tab and then click analyze.
And<00:02:03.600><c> that</c><00:02:03.760><c> will</c><00:02:03.880><c> give</c><00:02:04.040><c> you</c><00:02:04.120><c> a</c><00:02:04.200><c> breakdown</c><00:02:04.760><c> of</c>

00:02:04.870 --> 00:02:04.880 align:start position:0%
And that will give you a breakdown of
 

00:02:04.880 --> 00:02:08.640 align:start position:0%
And that will give you a breakdown of
the<00:02:05.080><c> total</c><00:02:05.479><c> clicks</c><00:02:05.960><c> over</c><00:02:06.200><c> time.</c>

