| Name | Role | Calendar Assignment | |
|---|---|---|---|
| Paola | — ASK USER — | Gerente / Comercial | Diagnóstico Contable Gratuito — Bikans |
| Calendar Name | Type | Duration | Availability | Assigned To | Booking Rules |
|---|---|---|---|---|---|
| Diagnóstico Contable Gratuito — Bikans | Fixed | 45 min | Lun–Vie 8:00 AM – 6:00 PM | Paola | Buffer 15 min · max 6/día |
| Event | Recipient | Channel | Timing |
|---|---|---|---|
| New Booking | Paola | In-app + Email | Inmediato |
| Reminder (al equipo) | Paola | In-app | 24h antes |
| Reminder (al lead) | Contact | 1h antes | |
| Cancellation | Paola | In-app + Email | Inmediato |
| Rescheduling | Paola | In-app | Inmediato |
| No-show follow-up | Contact | 30 min después |
| Integration | Status | Notes |
|---|---|---|
| Google Calendar | Pending | Calendario primario de reserva |
| WhatsApp Business | Pending | Canal principal de mensajería |
| Gmail / SMTP | Pending | Envío de correo (comercial@bikans.com) |
| Facebook / Instagram | Pending | Social + ads |
| Pending | Red profesional | |
| Google Business Profile | Pending | Presencia local |